ACE Cash Express logo

ACE Cash Express

2.4/5

ACE Cash Express offers small emergency loans, title loans, check cashing, and financial services with multiple locations nationwide.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

ACE Cash Express Review

ACE Cash Express is an established financial services company operating physical store locations across the United States, with a significant presence in multiple states including Colorado. The company has been serving consumers seeking fast access to emergency funds and other financial services for an extended period. ACE Cash Express provides a variety of short-term lending and cash access products designed to meet immediate financial needs. Their service model combines in-store locations with online options to reach customers through multiple channels.

The company's primary service offerings include installment loans, title loans, check cashing, bill payment services, money transfers, and tax services. They also offer cards and business services through their locations. The website indicates they provide online loan options in addition to their physical store network. Their emergency lending products are positioned as fast-access solutions, with the company emphasizing quick funding capabilities to address urgent financial situations.

ACE Cash Express distinguishes itself through its multi-service approach, combining traditional payday and title lending with additional financial services like check cashing, money transfers, and tax preparation. This bundled service model allows customers to address multiple financial needs at single locations. The company maintains a widespread network of physical stores, which provides accessibility for customers who prefer in-person transactions and immediate service. Their online lending platform extends reach beyond their physical footprint.

As an emergency cash lender, ACE Cash Express operates in a sector with significant regulatory variation by state and notable consumer finance considerations. The company's focus on emergency short-term lending means products come with higher costs typical of this category. The 404 errors on the website suggest outdated or broken location pages, which may reflect operational challenges or website maintenance issues. Consumers should carefully review specific loan terms, APR disclosures, and state-specific regulations before borrowing, as emergency loans carry substantial costs compared to traditional lending.

Services & Features

Emergency installment loans
Title loans
Check cashing
Money transfers
Bill payment services
Tax preparation services
Business financial services
Credit cards
Online loan applications
Store locator services
Customer service support
Porte services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Multiple service options beyond loans (check cashing, money transfers, tax services, bill payments)
  • Physical store locations available for same-day in-person service
  • Online loan application options available for remote access
  • Established company with nationwide presence across multiple states
  • Title loan options for customers with vehicle collateral
  • Business services available in addition to consumer products
  • Installment loan options that may have better terms than payday loans

Cons

  • Website has broken 404 pages for Denver location, suggesting outdated or incomplete information
  • As an emergency lender, products carry significantly higher APR costs than traditional loans
  • State-specific restrictions mean some loan types unavailable in certain states like Colorado (based on website message)
  • Limited transparency on specific APR rates and fees visible on provided website content
  • Hurricane Ida closure message suggests website content is outdated (Hurricane Ida was 2021)

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.5
Transparency
2.3
Ease of Use
3.9

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Frequently Asked Questions

Is ACE Cash Express legitimate?

Yes. ACE Cash Express is a registered company headquartered in 3200 S Lancaster Rd Ste 170B, Dallas, TX 75216. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
3200 S Lancaster Rd Ste 170B, Dallas, TX 75216
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is best for consumers with immediate funding needs who have access to a physical location and prefer in-person transactions or who have vehicle collateral for a title loan. The primary caveat is that emergency loans carry substantially higher costs (APR) than traditional lending, so borrowers should only use these products when truly urgent and should explore alternatives like credit union PALs or employer advances first.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
96.9%
Timely Responses
98.3%

Source: consumerfinance.gov | Last checked 2026-04-02

Best For

  • Consumers needing same-day cash access who prefer in-person transactions
  • Individuals with vehicle collateral seeking title loan options
  • Customers requiring multiple financial services bundled at one location
Updated 2026-04-02

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Financial Wellness Guides

Financial Terms Explained (9 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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