ACE Cash Express offers check cashing, installment and title loans, money transfers, bill pay, prepaid cards, and tax services at physical locations and online.
Editorially reviewed by Harvey Brooks
ACE Cash Express is a multi-service financial company operating physical store locations across multiple U.S. states, including Colorado and Louisiana, with an online lending channel as well. The company provides a broad range of financial products and services targeting consumers who may lack access to traditional banking, and maintains two distinct customer service channels — one for general in-store inquiries and a separate line dedicated to online loan customers.
The company's service offerings span several financial categories. On the lending side, ACE offers installment loans and title loans, along with online loan products accessible outside of store hours. Beyond lending, ACE provides check cashing, prepaid and debit card products, money transfers, and bill payment services. They also offer tax preparation services and a product called Porte, which appears to be a banking or card-based account product. Business services round out their portfolio for small business customers.
What distinguishes ACE from simple check cashers is the breadth of financial products available under one roof. Consumers can cash a check, take out a loan, pay bills, send money, and file taxes at the same location. The company maintains separate phone and email contacts for general customer service versus online loan customers — (877) ACE-CASH and (866) ACE-CASH respectively — indicating a structured support infrastructure. Loan availability does vary by state, as noted on the site.
For consumers, ACE Cash Express is a convenient one-stop option for underbanked financial needs, particularly for those who need immediate access to cash through check cashing or short-term loans. However, title loans and short-term installment loans are high-cost products that carry significant financial risk, including potential vehicle repossession with title loans. The website's location-specific pages currently return 404 errors, and an outdated Hurricane Ida store closure notice remains visible, suggesting the website is not consistently well-maintained. Consumers should verify service availability and costs at their specific location before visiting.
See which lenders actually approve borrowers with bad credit. We compared APRs, fees, minimum scores, and funding speed.
Yes. ACE Cash Express is a registered company headquartered in 6214 S Vermont Ave, Los Angeles, CA 90044. They hold a NR rating with the Better Business Bureau.
CreditDoc Diagnosis
ACE Cash Express suits underbanked consumers who need multiple financial services — check cashing, short-term loans, money transfers — handled at a single physical location or online. The main caveat is that title loans and installment loans from alternative lenders like ACE are high-cost products, and consumers should carefully review fees and APRs before borrowing, as costs can be significantly higher than traditional credit options.
Public data from the Consumer Financial Protection Bureau
Source: consumerfinance.gov | Last checked 2026-03-26
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Read guide →New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.
The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.
Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.
Example
You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.
Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.
Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.
Example
You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.
A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.
The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.
Example
A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.
The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.
Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.
Example
New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.
An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.
Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.
Example
A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.
A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.
The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.
Example
Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.
A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'
NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.
Example
Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.
The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.
If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.
Example
Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.
Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.
Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.
Example
You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.
Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.
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