Altura logo

Altura

4.1/5

Altura Credit Union is California's largest credit union headquartered in Riverside County, offering savings, checking, mortgages, and wealth management to members across Southern California.

Editorially reviewed by Harvey Brooks

Free to Use BBB: Free Consultation Visit Website

Altura Review

Altura Credit Union was founded in 1957 as Riverside Schools Credit Union to serve county school district employees. Over decades, it expanded through strategic mergers—notably absorbing Riverside County Federal Credit Union in 1998 and Visterra Credit Union in 2015—to become Riverside County's largest credit union with $1.1 billion in assets and 118,000 members as of 2016. The organization is federally insured and state-chartered by the California Department of Financial Protection and Innovation.

Altura offers a comprehensive suite of financial services including checking and savings accounts, consumer loans, commercial and residential mortgages, credit cards, and wealth management services. Members access these services through 19 full-service branches and 52 ATMs, plus membership in the CO-OP Financial Services and CU Service Centers interbank networks, expanding ATM access nationally. The credit union also operates Auto Expert, a subsidiary providing vehicle buying and locating assistance to members and partner credit union members.

What distinguishes Altura is its broad field of membership eligibility—open to anyone living, working, worshiping, or attending school in Riverside, San Diego, select Orange County and San Bernardino County cities, plus U.S. military personnel and March Air Reserve Base employees and their retirees. This inclusive membership policy reflects its evolution from a school employees' credit union to a community-focused financial institution. Auto Expert also received the California Award for Performance Excellence Gold Award in 2007, equivalent to the Malcolm Baldrige National Quality Award.

Altura is best suited for Southern California residents seeking credit union membership with competitive rates and member-owned governance. However, membership eligibility is geographically limited to specific Southern California counties and military affiliations, making it inaccessible to residents outside these areas. As a credit union, it may have fewer digital-first features than larger national banks, though specific product comparisons would require direct review of current offerings.

Services & Features

Checking accounts
Savings accounts
Consumer loans
Commercial mortgages
Residential mortgages
Credit cards (VISA)
Wealth management services
ATM access (52 owned + 30,000+ CO-OP/CU Service Centers locations)
Auto Expert vehicle buying and locating service
CD products (implied by savings offerings)
Investment services
Interbank network membership (CO-OP Financial Services and CU Service Centers)

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Largest credit union headquartered in Riverside County with $1.1 billion in assets and 118,000 members
  • Broad field of membership including anyone living/working/worshiping/attending school in defined Southern California counties plus military personnel
  • 19 full-service branches plus 52 ATMs with access to 30,000+ CO-OP and CU Service Centers ATMs nationwide
  • Comprehensive financial services: checking, savings, mortgages, consumer loans, credit cards, and wealth management
  • Auto Expert subsidiary provides vehicle buying service to Altura members and 11 partner credit unions
  • Federally insured and state-chartered with governance by California Department of Financial Protection and Innovation
  • Auto Expert received California Award for Performance Excellence Gold Award (2007)

Cons

  • Membership limited to specific geographic areas (Riverside, San Diego, select Orange/San Bernardino counties) plus military—excludes most of California and national members
  • Limited branch network of only 19 locations compared to major regional or national banks
  • Website content lacks information on digital banking capabilities, mobile app features, or online service quality
  • No mention of product rates, fees, or competitive advantages versus other credit unions or banks
  • Auto Expert service limited to auto purchasing—does not address broader financial technology or innovation

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.9
Transparency
4.0
Ease of Use
4.2

Frequently Asked Questions

Is Altura legitimate?

Yes. Altura is a registered company headquartered in , , founded in 1957. They hold a rating with the Better Business Bureau.

How long does Altura take to show results?

Membership approval and account opening typically takes 1-3 business days. Loan decisions are usually faster than traditional banks.

Quick Facts

Founded
1957
Headquarters
,
BBB Rating
BBB Accredited
No
Certifications
NCUA Insured Charter #24969
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Altura

CreditDoc Diagnosis

Doctor's Verdict on Altura

Altura is best for Southern California residents within its defined membership area or military-affiliated individuals seeking traditional full-service credit union banking with local branches. The primary caveat is strict geographic limitation—membership is restricted to specific Southern California counties and military affiliations, making it inaccessible to most U.S. consumers outside these boundaries.

Best For

  • Southern California residents in Riverside, San Diego, or select Orange/San Bernardino County areas seeking member-owned credit union banking
  • U.S. military service members and March Air Reserve Base employees and retirees with affiliation eligibility
  • Members prioritizing full-service banking (mortgages, wealth management, loans) with local branch access
  • Credit union members seeking multi-partner ATM network access beyond their local institution
Updated 2026-03-21

More Banks & Credit Unions

LendingClub logo

LendingClub

LendingClub is a digital marketplace bank offering personal loans up to $60,000, auto refinancing, and award-winning checking/savings accounts with no physical branches.

4.8/5
Contact BBB: A+

Best for: Borrowers with good-to-excellent credit seeking competitive personal loan rates, Credit card debt consolidators looking for fixed-rate alternatives

Security Service Federal Credit Union logo

Security Service Federal Credit Union

Security Service FCU is a San Antonio-based federal credit union founded 1956 with $13B+ in assets. NCUA insured. 70+ branches in TX, CO, UT. BBB A+ accredited. Originally serving military/federal employees.

4.6/5
Contact BBB: A+

Best for: San Antonio area residents and military personnel seeking credit union banking, Consumers wanting NCUA-insured deposits and competitive loan rates

A+ Federal Credit Union logo

A+ Federal Credit Union

Texas-based federal credit union offering checking, savings, auto loans, mortgages, and home equity products with a mobile-first approach and member-focused service model.

4.5/5
Contact BBB: NR

Best for: Texas residents seeking a digital-first banking experience with a mobile-optimized platform, Auto loan refinancers looking to lower existing rates through credit union partnerships

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Altura and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.