Arrow Financial Corporation is a bank holding company headquartered in Glens Falls, New York, with over $4 billion in total assets. Founded and established as a regional financial institution, Arrow has built its reputation on conservative business practices and steady growth, earning recognition from leading banking publications and rating firms. The company operates as a publicly traded entity on NASDAQ and maintains a focus on shareholder value, community investment, and customer service across its service territory.
Through its subsidiary Arrow Bank National Association and other holdings, Arrow offers a comprehensive suite of banking and financial services. These include online and mobile banking platforms, deposit products (money market accounts, savings accounts, CDs), lending services (mortgages, consumer loans, commercial loans), wealth management, and insurance products through its Upstate Agency subsidiary. The company supports both personal and business customers with traditional and digital banking channels.
Arrow distinguishes itself through its regional focus in northeastern New York, its substantial asset base providing stability, and its demonstrated commitment to community involvement—exceeding $1 million in charitable giving and 13,700 volunteer hours according to recent reporting. The company also shows strategic growth through acquisitions, such as its announced acquisition of Adirondack Bancorp, Inc. Its conservative business model and long operational history (copyright dates back to 2003) reflect institutional stability.
Arrow Financial is best suited for customers in its northeastern New York service area seeking traditional banking relationships with an established, publicly-traded regional institution. However, as a regional bank holding company rather than a national lender, service availability is geographically limited, and the website does not provide detailed information about specific loan terms, rates, or product features that consumers typically need for decision-making.