Bank of Hawaii has been operating for 125 years and serves as a regional financial institution primarily focused on Hawaii and the Pacific (Guam/Saipan). The company is FDIC-insured and backed by the full faith and credit of the U.S. Government, providing deposit security for customers. Bank of Hawaii positions itself as a community-focused lender, with particular emphasis on residential lending—marketing itself as Hawaii's #1 residential lender.
The bank offers a comprehensive suite of consumer and business banking products. For personal banking, they provide checking accounts (with up to $400 promotional bonuses), savings accounts (advertised at rates up to 5x the national average), CD accounts (currently 3.05% APY on 6-month terms), Home Equity Lines of Credit (HELOCs), credit cards with rewards programs (Atmos Rewards), investment advisory services through Bankoh Advisors, and trust services. Business customers can access business credit cards, payment processing tools (TXPress, iCapture), and lending products. The bank also offers mobile and online banking with a newly redesigned app, Zelle money transfers, and 24/7 account self-service.
Bank of Hawaii differentiates itself through localized community focus and relationships rather than national scale. The company emphasizes partnerships with local businesses (Mana Up partnership), financial wellness education, and personalized relationship banking. Their marketing highlights customer stories and local connection. They offer specialized deposit products like "Bankohana" branded accounts (targeting local/Hawaiian customer base) and exclusive partnerships like complimentary Greenlight subscriptions for families. Customer service is available 7 days a week from 7 a.m. to 7 p.m. HST.
Bank of Hawaii operates as a traditional regional bank with strong local market presence but limited geographic footprint outside Hawaii/Pacific territories. Customers should expect traditional banking services and relationship-based banking rather than fintech innovation. The institution appears financially stable with FDIC insurance and established market presence, suitable for customers prioritizing community connection and local banking relationships over digital-first experiences.