FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the largest international pawn shop chain. The company was founded to serve cash and credit-constrained consumers through a network of retail pawn locations across North America, Latin America, the United Kingdom, Mexico, Guatemala, Colombia, and El Salvador. With approximately 22,000 employees globally, FirstCash has established itself as a major player in the alternative lending and retail merchandise space.
FirstCash's core business model centers on pawn loans—non-recourse loans secured by pledged personal property—along with buying and selling a wide variety of merchandise including jewelry, electronics, tools, appliances, sporting goods, and musical instruments. In addition to pawn lending, the company offers layaway services (with 10% down payments), gold and precious metal purchasing, and retail sales of secondhand goods. Through its subsidiary AFF, FirstCash also provides lease-to-own and retail finance payment solutions across a network of 15,000+ merchant partner locations, diversifying its revenue streams beyond traditional pawn operations.
What distinguishes FirstCash is its scale and geographic reach—operating over 3,300 pawn stores makes it significantly larger than typical regional pawn shops. The company is listed on both the S&P MidCap 400 Index and Russell 2000 Index, indicating it is a publicly traded, established financial services provider. The integration of technology-driven point-of-sale systems and retail finance solutions through AFF sets it apart from independent pawn operators. Additionally, the company's merchandise buying program (gold, jewelry, electronics) provides customers with immediate cash alternatives to loans.
For consumers seeking pawn loans or merchandise sales, FirstCash offers accessibility through its extensive store network and established brand reputation as a publicly traded company. However, pawn loans inherently carry the risk of losing pledged items if loans are not repaid, and interest rates on pawn loans, while typically lower than payday loans, still represent a cost for short-term borrowing. The company's layaway service and retail operations suggest it competes in both lending and retail, but pawn lending remains its primary service.