Broff's Diamond & Loan Co. has operated as a specialty pawn shop in Downtown Pittsburgh for over 40 years, establishing itself as a licensed and insured buyer and lender focused on high-value items. The company serves both local Pittsburgh clients and a nationwide customer base through a physical storefront in the Clark Building and a secure mail-in service offering.
The company offers three primary services: pawn loans (fast cash without surrendering ownership), direct purchase of luxury items, and an online quotation system for remote clients. They accept diamonds and loose stones, fine jewelry, luxury watches (Rolex, Cartier, Omega, Patek Philippe), gold coins and bullion in any condition, precious gemstones, and silver. All transactions include transparent pricing, no credit checks, and no hidden terms.
Broff's differentiates itself through claimed luxury expertise, licensed and insured operations, a straightforward process advertised as "simple, secure, and transparent," and a reputation built over 40 years. The company emphasizes staff professionalism and customer service, with multiple client testimonials highlighting specific staff members (Jessica, Kate) and praising attention to detail and welcoming service.
As a pawn shop, Broff's serves clients needing immediate liquidity for valuable items without traditional credit requirements. The main caveat is that pawn loans require collateral surrender, and while they advertise fair offers, the valuation of subjective items like jewelry remains dependent on the company's assessment. The business model inherently caters to those needing quick cash rather than long-term credit solutions.