Broff's Diamond & Loan Co. logo

Broff's Diamond & Loan Co.

3.9/5

Pittsburgh-based luxury pawn shop and jewelry buyer offering pawn loans, sales, and nationwide mail-in service for diamonds, watches, gold, and fine jewelry since 1983.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Broff's Diamond & Loan Co. Review

Broff's Diamond & Loan Co. has operated as a specialty pawn shop in Downtown Pittsburgh for over 40 years, establishing itself as a licensed and insured buyer and lender focused on high-value items. The company serves both local Pittsburgh clients and a nationwide customer base through a physical storefront in the Clark Building and a secure mail-in service offering.

The company offers three primary services: pawn loans (fast cash without surrendering ownership), direct purchase of luxury items, and an online quotation system for remote clients. They accept diamonds and loose stones, fine jewelry, luxury watches (Rolex, Cartier, Omega, Patek Philippe), gold coins and bullion in any condition, precious gemstones, and silver. All transactions include transparent pricing, no credit checks, and no hidden terms.

Broff's differentiates itself through claimed luxury expertise, licensed and insured operations, a straightforward process advertised as "simple, secure, and transparent," and a reputation built over 40 years. The company emphasizes staff professionalism and customer service, with multiple client testimonials highlighting specific staff members (Jessica, Kate) and praising attention to detail and welcoming service.

As a pawn shop, Broff's serves clients needing immediate liquidity for valuable items without traditional credit requirements. The main caveat is that pawn loans require collateral surrender, and while they advertise fair offers, the valuation of subjective items like jewelry remains dependent on the company's assessment. The business model inherently caters to those needing quick cash rather than long-term credit solutions.

Services & Features

Pawn loans on luxury items (diamonds, watches, jewelry, gold)
Direct purchase/buying of diamonds and loose stones
Direct purchase/buying of fine jewelry
Direct purchase/buying of luxury watches (Rolex, Cartier, Omega, Patek Philippe)
Direct purchase/buying of gold coins and bullion in any condition
Direct purchase/buying of precious gemstones
Direct purchase/buying of silver
Secure, insured nationwide mail-in service
Online quotation request system
In-person appointment scheduling
In-store consultation and appraisal at Downtown Pittsburgh showroom (Clark Building)
Payment by wire transfer or check

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 40+ years operating history (since 1983) establishes longevity and local reputation in Pittsburgh
  • Licensed and insured operations provide legal compliance for high-value transactions
  • Nationwide mail-in service with insured shipping allows remote clients to participate
  • No credit checks required, making service accessible to those with poor credit history
  • Transparent pricing and fair offer claims with no pressure or obligation language
  • Multiple service options: pawn loans, direct sales, and mail-in quotations
  • Specialization in luxury items (Rolex, diamonds, Patek Philippe) suggests expertise in high-value appraisals

Cons

  • Pawn loans require surrendering possession of items during loan term, creating accessibility risk
  • Jewelry and watch valuations are subjective; no third-party certification or grading standards mentioned
  • Website does not disclose loan terms (interest rates, redemption periods, fees), which is standard pawn shop information
  • Limited transparency on mail-in service specifics (insurance limits, shipping timeline, return policy if offer rejected)
  • No mention of formal gemological certifications (GIA, AGS) or independent appraisal process

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Broff's Diamond & Loan Co. legitimate?

Yes. Broff's Diamond & Loan Co. is a registered company headquartered in 715 Liberty Ave, Pittsburgh, PA 15222. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
715 Liberty Ave, Pittsburgh, PA 15222
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Broff's Diamond & Loan Co.

CreditDoc Diagnosis

Doctor's Verdict on Broff's Diamond & Loan Co.

Broff's is best for clients with valuable luxury items who need quick liquidity, live in or near Pittsburgh, or can use mail-in services. The primary caveat is that pawn loans require item surrender and the website lacks disclosed loan terms (rates, periods, fees), which prospective borrowers should request directly before committing.

Best For

  • Luxury watch and jewelry owners needing immediate cash without credit qualification
  • Clients in or near Pittsburgh who prefer in-person appraisal and service
  • Those seeking pawn loans to retain ownership of valuable collateral while obtaining temporary liquidity
  • High-net-worth individuals with gold bullion or rare gemstones for sale or collateral
Updated 2026-04-01

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