FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the leading international operator of pawn stores with more than 3,300 retail locations across 29 U.S. states, the District of Columbia, the United Kingdom, and Latin America (including all Mexican states and Guatemala, Colombia, and El Salvador). The company was founded on the principle of serving cash and credit-constrained consumers who need fast access to funds or alternative financial services.
FirstCash's core business centers on retail pawn lending and merchandise sales. Customers can obtain non-recourse pawn loans secured by pledged personal property such as jewelry, electronics, tools, appliances, sporting goods, and musical instruments. Beyond lending, the company operates retail operations where it buys and sells merchandise, offers gold and precious metal buying services, and provides layaway plans (10% down payment required). Through its subsidiary AFF, FirstCash also operates a separate lease-to-own and retail finance network with 15,000+ merchant partner locations.
What distinguishes FirstCash is its massive scale and geographic reach as a publicly traded company (component of S&P MidCap 400 and Russell 2000 indices) with approximately 22,000 employees. The company has built significant operational infrastructure with a store locator tool, online inventory browsing, and standardized pawn loan processes. Their focus on serving underbanked populations positions them as a major player in the alternative finance space alongside traditional pawn operations.
As with all pawn shops, the main caveat is that pawn loans involve surrendering personal property as collateral, and customers must repay the loan to reclaim items. Interest rates and fees on pawn loans are not disclosed on their website, making it difficult to assess the true cost of borrowing compared to other consumer credit options. While pawn lending is faster than traditional credit and doesn't require credit checks, it fundamentally differs from unsecured lending products.