Cash America Pawn logo

Cash America Pawn

3.9/5

FirstCash is the leading international pawn shop operator with 3,300+ locations across the U.S., Latin America, and the UK, offering pawn loans, retail sales, and gold buying services.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Cash America Pawn Review

FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the leading international operator of pawn stores with more than 3,300 retail locations across 29 U.S. states, the District of Columbia, the United Kingdom, and Latin America (including all Mexican states and Guatemala, Colombia, and El Salvador). The company was founded on the principle of serving cash and credit-constrained consumers who need fast access to funds or alternative financial services.

FirstCash's core business centers on retail pawn lending and merchandise sales. Customers can obtain non-recourse pawn loans secured by pledged personal property such as jewelry, electronics, tools, appliances, sporting goods, and musical instruments. Beyond lending, the company operates retail operations where it buys and sells merchandise, offers gold and precious metal buying services, and provides layaway plans (10% down payment required). Through its subsidiary AFF, FirstCash also operates a separate lease-to-own and retail finance network with 15,000+ merchant partner locations.

What distinguishes FirstCash is its massive scale and geographic reach as a publicly traded company (component of S&P MidCap 400 and Russell 2000 indices) with approximately 22,000 employees. The company has built significant operational infrastructure with a store locator tool, online inventory browsing, and standardized pawn loan processes. Their focus on serving underbanked populations positions them as a major player in the alternative finance space alongside traditional pawn operations.

As with all pawn shops, the main caveat is that pawn loans involve surrendering personal property as collateral, and customers must repay the loan to reclaim items. Interest rates and fees on pawn loans are not disclosed on their website, making it difficult to assess the true cost of borrowing compared to other consumer credit options. While pawn lending is faster than traditional credit and doesn't require credit checks, it fundamentally differs from unsecured lending products.

Services & Features

Pawn loans secured by personal property (jewelry, electronics, tools, appliances, sporting goods, musical instruments)
Non-recourse collateral-based lending
Retail sales of pawned and second-hand merchandise
Gold and precious metal buying and valuation
Layaway service with 10% down payment option
Lease-to-own and retail finance solutions (through AFF subsidiary)
Online store locator and branch finder
Online inventory browsing
Cash-on-the-spot purchasing for items of value
Multi-location merchant network with 15,000+ retail partners (through AFF)

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Massive geographic footprint with 3,300+ locations across 29 U.S. states, DC, UK, and Latin America for convenient access
  • Fast non-recourse pawn loans secured by personal property—no credit check required
  • Buys and sells diverse merchandise including jewelry, electronics, tools, appliances, sporting goods, and musical instruments
  • Specialized gold and precious metal buying service for immediate cash
  • Convenient layaway service with only 10% down payment required
  • Publicly traded company (S&P 500 MidCap, Russell 2000) providing corporate stability and regulatory oversight
  • Online store locator and inventory browsing for transparency and convenience

Cons

  • Pawn loans require surrendering personal property as collateral—items are lost if loan not repaid
  • Interest rates and fees not disclosed on website, making true cost of borrowing opaque
  • Non-recourse loans mean borrowers cannot reclaim pledged items if unable to repay, potentially at significant loss relative to item value
  • Primarily serves credit-constrained consumers, suggesting higher costs than traditional lending alternatives
  • Layaway service requires upfront 10% down payment and involves waiting period to take possession

Rating Breakdown

Value
0.0
Effectiveness
0.0
Customer Service
3.9
Transparency
0.0
Ease of Use
0.0

Frequently Asked Questions

Is Cash America Pawn legitimate?

Yes. Cash America Pawn is a registered company headquartered in 1530 S Missouri Ave, Clearwater, FL 33756. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
1530 S Missouri Ave, Clearwater, FL 33756
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
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CreditDoc Diagnosis

Doctor's Verdict on Cash America Pawn

FirstCash is best for unbanked or underbanked consumers who need immediate cash and own valuable personal property they can temporarily pledge as collateral. The main caveat is that pawn loans require surrendering physical items, meaning default results in permanent loss of those possessions—making this suitable only for customers who can afford to lose the pledged items or are confident in their repayment ability.

Best For

  • Consumers with immediate cash needs who own valuable personal property they can temporarily pledge
  • People without access to traditional credit (low credit score, no credit history, recent bankruptcy)
  • Individuals seeking quick liquidity without credit checks or income verification
  • Buyers looking for discounted merchandise through retail pawn shop inventory
Updated 2026-03-21

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