FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the largest international pawn store chain. Founded and grown into a publicly traded company (component of S&P MidCap 400 and Russell 2000 indices), FirstCash has established a dominant market position across North America and Latin America with over 3,300 retail locations serving cash and credit-constrained consumers. The company employs approximately 22,000 people across its operations.
FirstCash's core business model centers on pawn loans—non-recourse loans secured by pledged personal property—and retail merchandise sales. Customers can pawn items including jewelry, electronics, tools, appliances, sporting goods, and musical instruments in exchange for immediate cash. Beyond pawn loans, the company offers layaway services (with 10% down payments), gold/precious metal buying, and retail sales of pawned merchandise. Through its subsidiary AFF, FirstCash also provides lease-to-own and retail finance payment solutions through 15,000+ retail merchant partner locations nationwide.
FirstCash distinguishes itself through its massive scale and geographic reach—operating in 29 U.S. states, Washington D.C., the United Kingdom, Mexico, Guatemala, Colombia, and El Salvador. This international presence and store density make it significantly larger than typical regional pawn operators. The company's inclusion in major stock indices reflects its institutional legitimacy and financial stability within the pawn industry. The variety of merchandise categories and layaway options provide flexibility beyond traditional pawn lending.
However, pawn loans remain a high-cost borrowing method despite being cheaper than payday loans. Interest rates and fees vary by location and state regulation, and borrowers must forfeit pledged items if loans aren't repaid. While pawn loans don't create debt or credit reporting obligations, they require immediate collateral liquidation rather than addressing underlying financial constraints. FirstCash targets financially vulnerable populations, making it important to understand whether a pawn loan or layaway service is truly the best option versus other emergency lending alternatives.