FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the leading international pawn shop network. Founded and scaled into a major financial services operator, the company has grown to serve cash and credit-constrained consumers through a massive retail footprint spanning North America, the United Kingdom, and Latin America including Mexico, Guatemala, Colombia, and El Salvador. The company is publicly traded and included in both the S&P MidCap 400 Index and Russell 2000 Index, employing approximately 22,000 people across all operating regions.
FirstCash's core business model centers on non-recourse pawn loans secured by pledged personal property, complemented by retail buying and selling of collateral items. The company purchases and sells jewelry, electronics, tools, appliances, sporting goods, musical instruments, and general merchandise. Beyond pawn lending, FirstCash offers layaway services (with 10% down payment options), gold and precious metals buying, and retail inventory sales. Through its subsidiary AFF, the company also provides lease-to-own and retail finance payment solutions through over 15,000 merchant partner locations nationwide.
FirstCash distinguishes itself through its massive scale—over 3,300 pawn locations making it the dominant player in the industry—and geographic diversification across international markets. The company's dual focus on lending and retail merchandise creates inventory flexibility and consumer choice. Their integration of point-of-sale payment solutions technology and retail finance partnerships through AFF expands their reach beyond traditional pawn shop customers. The layaway service provides an alternative to loans for budget-conscious consumers.
The pawn loan model inherently serves customers with limited credit access or immediate cash needs, though pawn loans typically carry high effective interest rates despite being secured. The company's international expansion and public market presence suggest financial stability, but individual store experiences may vary. Customers should understand that pawn loans require surrendering physical collateral and that failure to repay results in forfeiture rather than credit damage.