Cash America Pawn logo

Cash America Pawn

3.9/5

Cash America Pawn operates under FirstCash Holdings, the leading international pawn store operator with 3,300+ locations across the U.S., U.K., and Latin America.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Cash America Pawn Review

Cash America Pawn is now part of FirstCash Holdings, Inc., headquartered at 1600 West 7th Street in Fort Worth, Texas. FirstCash acquired Cash America International in 2016, consolidating it into what has become the largest international operator of pawn stores in the world. The combined company is publicly traded and included in both the S&P MidCap 400 Index and the Russell 2000 Index, reflecting its scale and institutional standing in the consumer finance space.

FirstCash's pawn stores — which include former Cash America locations — offer two core services: small non-recourse pawn loans secured by personal property, and the retail buying and selling of secondhand merchandise. Customers can bring in jewelry, electronics, tools, appliances, sporting goods, musical instruments, and other valuables to receive an immediate cash loan or outright sale. The company also purchases gold, silver, and platinum directly for cash. A layaway program is available for retail purchases, requiring just 10% down. Through its wholly owned subsidiary AFF, FirstCash also offers lease-to-own and retail finance solutions across a network of over 15,000 merchant partner locations nationwide.

What sets FirstCash apart from independent pawn shops is its institutional scale. With over 3,300 locations across 29 U.S. states and the District of Columbia, plus locations in Mexico, Guatemala, Colombia, El Salvador, and the United Kingdom, it offers unmatched geographic reach. The company employs approximately 22,000 people and has standardized operations that bring consistency to what is traditionally a fragmented industry. Its non-recourse loan structure is a meaningful consumer protection: if you cannot repay the loan, the lender keeps your collateral but cannot pursue you for additional debt.

For consumers, pawn shops like Cash America/FirstCash serve a real need — fast, no-credit-check access to small amounts of cash. However, the trade-offs are significant. Pawn loan interest rates and fees are not disclosed on the website, and historically pawn loans carry high effective APRs. Items sold or pawned typically yield a fraction of their market value. The service is entirely collateral-dependent, meaning you must physically own and bring in an item of value. Still, for someone who needs cash immediately, has no credit access, and wants to avoid debt collectors, a non-recourse pawn loan is a structurally safer option than many payday loan products.

Services & Features

Non-recourse pawn loans secured by personal property
Gold, silver, and platinum buying for immediate cash
Retail sale of secondhand jewelry
Retail sale of used electronics
Retail sale of tools and appliances
Retail sale of sporting goods and musical instruments
Layaway program (10% down on retail purchases)
Consumer lending at retail pawn locations
Lease-to-own payment solutions (via AFF subsidiary)
Retail finance solutions through 15,000+ merchant partner network
Item buying across broad merchandise categories

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Over 3,300 locations across 29 U.S. states, D.C., U.K., and four Latin American countries
  • Non-recourse pawn loans — you cannot be pursued for unpaid debt beyond forfeiting collateral
  • No credit check required for pawn loans
  • Buys a broad range of items: jewelry, electronics, tools, appliances, sporting goods, musical instruments
  • Immediate cash paid for gold, silver, and platinum
  • Layaway program available with 10% down for retail purchases
  • Publicly traded, institutionally scaled company with standardized operations

Cons

  • Pawn loan interest rates and fee schedules are not disclosed on the website
  • Items pawned or sold typically yield well below retail or resale market value
  • Must physically possess and bring in collateral — no online or remote loan options mentioned
  • If you forfeit your collateral by not repaying, the item is sold — sentimental items are permanently lost
  • Lease-to-own products through AFF subsidiary often carry high total costs of ownership

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Cash America Pawn legitimate?

Yes. Cash America Pawn is a registered company headquartered in 2363 W Colonial Dr, Orlando, FL 32804. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
2363 W Colonial Dr, Orlando, FL 32804
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Cash America Pawn

CreditDoc Diagnosis

Doctor's Verdict on Cash America Pawn

Cash America Pawn (now part of FirstCash) is best suited for consumers who need fast, small-dollar cash without a credit check and have personal property to pledge as collateral. The non-recourse loan structure protects borrowers from debt collection, but the cost of funds is high and undisclosed upfront, and pawned items are often valued far below their worth — so this should be a last resort before depleting savings or missing critical bills.

Best For

  • Consumers needing immediate cash without a credit check
  • Bargain hunters seeking discounted secondhand electronics, tools, or jewelry
  • People looking to sell unwanted gold, silver, or platinum jewelry quickly
  • Individuals who want a short-term loan with no personal liability beyond the pledged item
Updated 2026-03-21

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