FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the leading international pawn store chain with more than 3,300 retail locations across 29 U.S. states, Washington D.C., the United Kingdom, and Latin America (including Mexico, Guatemala, Colombia, and El Salvador). The company employs approximately 22,000 people globally and is listed on both the Standard & Poor's MidCap 400 Index and the Russell 2000 Index, indicating its scale and legitimacy as a publicly traded enterprise.
FirstCash's primary service is offering pawn loans—non-recourse loans secured by pledged personal property—to cash and credit-constrained consumers. Beyond lending, the company operates a retail merchandise business buying and selling jewelry, electronics, tools, appliances, sporting goods, musical instruments, and general merchandise. They also operate gold and precious metal buying services, offering cash on the spot for items customers wish to sell. Additionally, FirstCash provides layaway services with a 10% down payment requirement and operates AFF, a subsidiary providing lease-to-own and retail finance payment solutions through 15,000+ merchant partner locations.
What distinguishes FirstCash is its massive geographic reach and scale—operating over 3,300 stores internationally compared to smaller local pawn shops. The company positions itself explicitly as serving cash and credit-constrained consumers with an alternative to traditional banking. Their integrated model combining lending, retail sales, and gold buying creates a one-stop shop for both borrowing against collateral and shopping for used merchandise. The company's public listing and substantial employment base suggest operational stability and established compliance infrastructure.
For consumers, FirstCash provides quick access to cash without credit checks through pawn loans, but borrowers should understand that pawn loans carry interest costs and the risk of losing pledged items if loans aren't repaid. The retail sales component means customers pay market prices for used goods rather than receiving wholesale value. While the company's size provides convenience through numerous locations, pawn loans remain a high-cost borrowing method compared to traditional credit.