Check Cashing logo

Check Cashing

2.3/5

ACE Cash Express operates 10+ locations in the Phoenix metro area offering check cashing, title loans, and financial services. Multi-service lender with in-store and card-based banking options.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Check Cashing Review

ACE Cash Express is a financial services provider operating multiple locations across the Phoenix, Arizona metropolitan area, including surrounding cities like Glendale, Tempe, Mesa, Peoria, and Chandler. The company has established itself as a one-stop shop for consumers seeking quick access to cash and financial products without traditional banking relationships. With 10 locations listed in the Phoenix area alone, ACE maintains a significant physical presence to serve customers who prefer in-person transactions.

ACE Cash Express offers a comprehensive suite of financial services centered on check cashing but expanding into lending and banking products. Core services include check cashing, money orders, bill payment, money transfers, ATM services, and tax services. On the lending side, they provide title loans ($100-$2,500), title registration installment loans with extended repayment periods, and personal loans. The company also offers card products including the Porte mobile banking account, Flare Account for online banking, and ACE Elite Visa prepaid debit cards, all established through partnerships with Pathward, N.A. (an FDIC member).

ACE Cash Express distinguishes itself through its omnichannel approach combining physical storefronts with digital banking products. Unlike traditional check-cashing-only operations, they integrate lending products, prepaid cards, and mobile banking into a cohesive ecosystem. The Porte and Flare accounts provide FDIC-insured banking services, and their prepaid card offerings give customers multiple ways to access and manage funds. This diversification positions them beyond basic check cashing into broader financial services.

However, the website reveals significant limitations in transparency. All 10 Phoenix-area locations are marked as "Closed" with no operating hours displayed, raising questions about current operational status. The website content lacks critical fee information, APR details for loans, eligibility requirements, or terms and conditions. For consumers considering ACE, the lack of transparent pricing and uncertain store availability are major caveats. While the range of services suggests convenience, potential customers cannot assess actual costs or confirm whether locations are currently operating.

Services & Features

Check cashing
Money orders
Money transfers
Bill payment
ATM services
Tax services
Title loans ($100-$2,500)
Title registration installment loans
Porte mobile banking account (FDIC-insured)
Flare Account online banking
ACE Elite Visa prepaid debit card
Business services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Multiple convenient locations across Phoenix metro area (10+ stores in surrounding cities)
  • Comprehensive financial services beyond check cashing: title loans, money transfers, bill payment, tax services
  • FDIC-insured banking products (Porte and Flare accounts) through Pathward partnership
  • Extended repayment options available through title registration installment loans
  • Prepaid debit card (ACE Elite Visa) for customers without traditional bank accounts
  • Mobile banking app available for Porte accountholders
  • In-person support combined with digital banking options

Cons

  • All listed Phoenix locations marked as "Closed" with no operating hours displayed, creating uncertainty about actual availability
  • Website provides no fee schedule, APR rates, or transparent pricing for any products
  • No eligibility requirements, terms and conditions, or loan terms disclosed on the site
  • Limited details on check cashing fees, processing times, or acceptance criteria
  • Outdated/unclear operational status makes it difficult to contact or visit stores

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is Check Cashing legitimate?

Yes. Check Cashing is a registered company headquartered in 16416 N 32nd St, Phoenix, AZ 85032. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
16416 N 32nd St, Phoenix, AZ 85032
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Check Cashing

CreditDoc Diagnosis

Doctor's Verdict on Check Cashing

ACE Cash Express is best for Phoenix-area residents and business customers needing convenient check cashing, title loans, and alternative banking services in one location. The major caveat is that all listed stores show as "Closed" with no operating hours, and the website lacks essential fee and rate transparency, making it impossible to verify current operations or assess actual costs before visiting.

Best For

  • Unbanked or underbanked consumers in the Phoenix area needing check cashing and money transfer services
  • Vehicle owners seeking short-term title loans with flexible repayment options
  • Individuals without traditional bank accounts looking for FDIC-insured deposit accounts with mobile banking
Updated 2026-04-02

More Lenders in Phoenix

TitleMax Title Loans logo

TitleMax Title Loans

TitleMax offers car and motorcycle title loans using your vehicle as collateral, with 30-minute approvals, no credit check, and 1,000+ store locations across 16 states.

4.1/5
Contact BBB: NR

Best for: Consumers with poor or no credit history who own a paid-off car or motorcycle outright, Individuals needing same-day cash who have been declined by banks, credit unions, or online lenders

Arizona Private Lender Association - APLA logo

Arizona Private Lender Association - APLA

Trade association for Arizona private money lenders offering real estate-secured loans. Connects borrowers with member lenders through a centralized loan request platform.

4.0/5
Contact BBB: NR

Best for: Commercial real estate investors and developers seeking fast, non-traditional financing secured by property collateral, Borrowers unable to qualify for traditional bank mortgages who need multiple private lender quotes simultaneously

Arizona Wholesale Mortgage Inc logo

Arizona Wholesale Mortgage Inc

Arizona-based mortgage broker operating since 1998, offering conventional, FHA, VA, jumbo, and reverse mortgages throughout Arizona with licensed loan officers.

4.0/5
Contact BBB: NR

Best for: Arizona homebuyers and refinancers seeking personalized service over automated processes, Military borrowers and first-time homebuyers eligible for government-backed loan programs

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Check Cashing and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.