Federal non-profit established in 1965 providing utility assistance, housing support, and case management to low-income households in Northwest Alabama.
Editorially reviewed by Harvey Brooks
Community Action Agency of Northwest Alabama is a non-profit organization established by the Federal Government in 1965 with a mission to combat poverty in the Shoals community and surrounding areas. The organization operates three regional offices across Lauderdale, Colbert, and Franklin counties, providing accessible services during standard business hours (Monday-Friday, 8am-4:30pm).
The agency offers two primary service categories: Utility Assistance for low-income households struggling to meet home energy costs, with special focus on vulnerable populations including elderly individuals, disabled persons, and families with small children; and Housing Assistance for low-income individuals and families at risk of eviction or foreclosure, delivered through advocacy and case management. Both programs are designed to help clients achieve basic stability and avoid housing loss.
What distinguishes Community Action Agency of Northwest Alabama is its government-backed non-profit status dating to the War on Poverty era, its multi-county reach across three separate office locations, and its explicit focus on the most vulnerable populations within low-income communities. The organization publishes annual reports, demonstrating organizational transparency and accountability.
The primary caveat is that the website provides minimal detail about eligibility requirements, application processes, funding availability, wait times, or specific dollar amounts of assistance. Potential clients should contact their nearest regional office directly to understand what help they qualify for and current program capacity. The organization's effectiveness depends heavily on adequate federal and state funding, which may fluctuate.
Yes. Community Action Agency Of Northwest Alabama, Inc. is a registered company headquartered in Florence, AL. They hold a NR rating with the Better Business Bureau.
Counseling available within 1-2 weeks of contact.
CreditDoc Diagnosis
Community Action Agency of Northwest Alabama is best for low-income residents of Northwest Alabama—especially elderly, disabled, or families with children—seeking free utility or housing assistance from an established non-profit. The main caveat is that the website provides insufficient detail about eligibility, application procedures, and current funding status; contact the agency directly by phone for specific information about what assistance you may qualify for.
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