Consumer Credit Counseling Service of the Black Hills (CCCS/BH) was established in 1974 as a non-profit agency in Rapid City, South Dakota. The organization has spent five decades helping individuals and families overcome financial obstacles through certified counseling and education programs. They are a HUD-approved housing counseling agency, NFCC member, and COA-accredited, maintaining rigorous ethical standards and employing only certified counselors and educators.
CCCS/BH offers comprehensive financial wellness services including one-on-one credit counseling, debt management programs, housing/financial counseling, bankruptcy guidance, and group financial education classes. Counseling is available through multiple formats: face-to-face in their Rapid City office, by telephone, or online. Their certified Consumer Credit Counselors develop personalized Financial Action Plans tailored to each client's situation. They serve a four-state region (South Dakota, Wyoming, Nebraska, and North Dakota) and maintain partnerships with the United Way, Better Business Bureau, and local chambers of commerce.
What distinguishes CCCS/BH is their demonstrated track record and community integration. They have counseled over 46,669 families, educated more than 89,938 individuals through classes, and returned $62,396,382 to the community on behalf of debt management clients. Their counselors are both NFCC and HUD certified, emphasizing non-judgmental support. The organization explicitly markets itself as a trustworthy alternative to predatory online services, leveraging their 50-year local presence.
The primary limitation is that this is a traditional credit counseling service, not a debt settlement or credit repair firm. They educate and guide rather than dispute credit reports or negotiate directly with creditors. While their debt management program exists, detailed information about debt settlement outcomes, creditor negotiation rates, or settlement percentages is not provided on the website. They are best suited for consumers seeking educational support, preventive financial counseling, or structured debt repayment rather than those seeking aggressive debt reduction or credit report corrections.