Family Financial Centers logo

Family Financial Centers

2.3/5

Community-based financial services center offering check cashing, bill payments, money transfers, and prepaid debit cards without lending products.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Family Financial Centers Review

Family Financial Centers operates as a network of community-based financial service centers with a Philadelphia (Torresdale) location at 5930 Torresdale Avenue. The company positions itself as a bridge between the convenience of traditional banking and the accessibility of alternative financial services, emphasizing customer service and modern technology alongside personalized attention.

The company's primary services center on check cashing with a stated risk-assessment system allowing most checks to be cashed with valid government-issued photo ID. Beyond check cashing, Family Financial Centers offers bill payments for hundreds of companies (electric, gas, telephone, wireless), Western Union money transfers, prepaid Visa debit cards with direct deposit options, and gift card buy-back services. Non-money offerings include notary services, faxing, copying, prepaid phone sales, tax and bookkeeping services, and financial literacy courses.

Family Financial Centers explicitly distinguishes itself by what it does NOT offer: the website clearly states "We do NOT offer payday loans, car loans, or any other type of lending." This positions the company as a non-predatory alternative to payday lenders. The company emphasizes employee training programs, latest technology for faster service, and the combination of corporate sophistication with personal banking touch. Operating hours are Monday-Thursday 9 AM–6 PM, Friday 9 AM–6:30 PM, and Saturday 9 AM–3 PM.

Family Financial Centers appears to serve underbanked and unbanked populations seeking accessible financial services without credit checks or lending obligations. The absence of lending products removes predatory loan risk but limits the scope of financial solutions available. The company's focus on check cashing and bill payment suggests targeting working individuals and families who prefer cash-based or non-credit financial management.

Services & Features

Check cashing with government photo ID
Bill payments for electric, gas, telephone, and wireless companies
Western Union money transfers
Prepaid Visa debit cards with direct deposit
Gift card buy-back services
Notary services
Faxing and copying
Prepaid phone sales
Tax and bookkeeping services
Financial literacy courses

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Explicitly does not offer predatory payday loans, car loans, or lending products
  • Accepts most checks with proven risk-assessment system requiring only valid government photo ID
  • Bill payment services for hundreds of utility and service providers with timely posting
  • Western Union authorized agent for reliable, secure money transfers to family and friends
  • Prepaid Visa debit cards with direct deposit option for check funds
  • Additional non-money services including notary, faxing, copying, and tax/bookkeeping assistance
  • Extended Saturday hours (9 AM–3 PM) providing weekend access for working individuals

Cons

  • No lending or credit products available, limiting usefulness for credit-building or emergency borrowing
  • Check cashing fees not disclosed on website, making true cost comparison impossible
  • Single Philadelphia location limits geographic accessibility for customers outside Torresdale area
  • No online services mentioned; all transactions appear to require in-person visits
  • No information provided about prepaid card fees, features, or terms

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is Family Financial Centers legitimate?

Yes. Family Financial Centers is a registered company headquartered in 5930 Torresdale Ave, Philadelphia, PA 19135. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
5930 Torresdale Ave, Philadelphia, PA 19135
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Family Financial Centers

CreditDoc Diagnosis

Doctor's Verdict on Family Financial Centers

Family Financial Centers is best for unbanked and underbanked workers seeking accessible check cashing and bill payment services without lending products or credit checks. The main caveat is the single Philadelphia location and lack of disclosed fee information, which limits transparency and geographic reach for cost-conscious consumers.

Best For

  • Unbanked or underbanked workers who prefer cash-based financial management
  • Individuals seeking check cashing without lending pressure or predatory loan options
  • Customers needing bill payment and money transfer services combined in one location
  • People prioritizing non-lending financial services with personalized community banking experience
Updated 2026-04-01

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