FFS - New Fairfield Currency Exchange logo

FFS - New Fairfield Currency Exchange

2.3/5

Chicago-based currency exchange offering check cashing, money transfers, bill pay, and government services like vehicle registration and vital records.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

FFS - New Fairfield Currency Exchange Review

FFS – New Fairfield Currency Exchange is a full-service currency exchange and check-cashing operation located at 2560 W Cermak Road in Chicago, Illinois. The business operates extended hours (7 AM–9 PM weekdays, 8 AM–8 PM Saturday, 10 AM–5 PM Sunday) and explicitly positions itself as an alternative to traditional banks and corporate financial institutions. The company serves a multilingual customer base with English and Spanish language support.

The company's core services span check cashing (personal and business), money transfers, money orders, and electronic bill payment. Beyond traditional check-cashing functions, FFS offers an extensive array of government-related services including Illinois vehicle registration, license plate renewals, title transfers, and Cook County vital records retrieval. They also provide currency exchange, ATM access, prepaid card services (Ventra cards, prepaid Visa), notary services, and miscellaneous conveniences like coin counting, fax services, and postage sales.

What distinguishes FFS is the explicit bundling of financial services with state/local government transaction processing under one roof. Rather than directing customers to multiple locations (banks, Secretary of State facilities, vital records offices), they consolidate these functions. Their extended operating hours and bilingual staffing also cater to working-class and immigrant communities in the Chicago area. The company's marketing messaging emphasizes personal service and "getting stuff done" efficiently.

This is fundamentally a check-cashing and financial services hub, not a lender or credit provider. Customers should understand that using these services typically involves fees (not disclosed on the website) and that the company derives revenue from transaction charges rather than lending. The breadth of services is convenient but does not constitute banking—no deposit accounts, loans, or credit products are offered.

Services & Features

Check Cashing (personal and business)
Money Orders
Money Transfers
Electronic Bill Payment
ATM Service
Vehicle Registration and Title Transfer
License Plate Renewals
Cook County Birth/Marriage/Death Certificates
Notary Public Services
Prepaid Visa Cards and Ventra Cards
Foreign Currency Exchange
Coin Counting/Coin Into Cash

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Extended hours: 7 AM–9 PM weekdays and weekend service, accommodating working customers
  • One-stop convenience: Check cashing, money transfers, bill pay, and government services (vehicle registration, vital records) in a single location
  • Bilingual service in English and Spanish, serving diverse immigrant and working-class communities
  • Fast government transaction processing with real-time Secretary of State integration for vehicle registration
  • Diverse service menu including ATM access, notary services, prepaid cards, and coin counting
  • Accessible location on West Cermak Road in Chicago with directional assistance available

Cons

  • No pricing transparency: The website does not disclose check-cashing fees, money transfer rates, or other transaction costs
  • Not a bank substitute: No deposit accounts, savings products, or credit-building tools available
  • Limited to Chicago area: Single location limits accessibility for regional customers
  • Government services availability may require specific documentation (website advises calling ahead)
  • Relies on transaction fees as business model, which may result in higher costs compared to banks for routine services

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is FFS - New Fairfield Currency Exchange legitimate?

Yes. FFS - New Fairfield Currency Exchange is a registered company headquartered in 2560 W Cermak Rd, Chicago, IL 60608. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
2560 W Cermak Rd, Chicago, IL 60608
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
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CreditDoc Diagnosis

Doctor's Verdict on FFS - New Fairfield Currency Exchange

FFS – New Fairfield Currency Exchange is best for unbanked and underbanked Chicago residents who need check cashing, money transfers, and one-stop access to government services without visiting multiple locations. The main caveat is that this is a transaction-fee-based service provider, not a bank—there are no deposit accounts, loans, credit products, or fee transparency, and customers should expect to pay per transaction.

Best For

  • Unbanked and underbanked Chicago residents needing check cashing and basic financial services
  • Working people and immigrants requiring extended-hour access to government services (vehicle registration, vital records) without multiple trips
  • Customers seeking one-location convenience for bill payment, money transfers, and prepaid card services
  • Spanish-speaking customers in the Chicago area preferring bilingual service environments
Updated 2026-04-02

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