First Federal Bank & Trust logo

First Federal Bank & Trust

3.5/5

FDIC-insured mutual bank offering checking, savings, CDs, mortgages, personal loans, and business cash management services with competitive deposit rates.

Editorially reviewed by Harvey Brooks

Free to Use BBB: Free Consultation Visit Website

First Federal Bank & Trust Review

First Federal Bank & Trust is a mutual bank institution that operates as a community-focused financial services provider. As a mutual bank structure, the organization is owned by its depositors rather than external shareholders, which aligns with their stated mission of operating where "your values meet your financial goals and create lasting impact in our communities." The bank maintains FDIC insurance protection on deposits, backed by the full faith and credit of the U.S. Government.

The bank offers a comprehensive suite of consumer and business financial products. For consumers, these include checking and savings accounts, certificates of deposit (CDs) with tiered APY rates (ranging from 3.00% to 3.30% depending on term length and deposit amount), personal loans for purchases and debt consolidation, and mortgage products featuring current rate relief programs. For business customers, First Federal provides cash management tools, merchant services (Autobooks integration), and trust and estate administration services. The platform includes online and mobile banking with bill pay functionality, check ordering, debit card management, and financial calculators.

The bank distinguishes itself through its mutual ownership structure and emphasis on community impact, positioning this as a differentiator from shareholder-owned institutions. They offer competitive CD rates with no minimum opening deposit on some products ($0 entry point for standard tiers), streamlined account switching via ClickSWITCH technology, and specific mortgage products targeting homebuyers seeking rate relief. The organization actively promotes financial literacy initiatives and maintains physical branch locations alongside digital banking channels.

First Federal Bank & Trust appears to be a legitimate, established financial institution with FDIC protection and standard banking services. However, the website provides limited detail on checking account fees, interest rates for savings accounts, personal loan terms/APRs, or mortgage rate specifics. The company emphasizes their mutual structure but provides minimal transparency on governance or customer ownership benefits. For consumers comparing options, the lack of detailed product terms on the homepage requires contacting the bank directly for pricing information.

Services & Features

Checking accounts with online and mobile banking
Savings accounts and certificates of deposit (3-month, 7-month, 13-month terms)
Personal loans for purchases and debt consolidation
Mortgage lending with rate relief programs
Business cash management and fund collection/disbursement
Merchant services via Autobooks integration
Trust and estate administration services
Online bill pay and check ordering
Debit card issuance and lost/stolen card reporting
Financial calculators and financial literacy resources
ClickSWITCH account switching and direct deposit setup
Physical branch locations and ATM network access

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • FDIC-insured deposits with full faith and credit of U.S. Government backing
  • Mutual bank structure means ownership by depositors rather than external shareholders
  • Competitive CD rates up to 3.30% APY with no minimum deposit requirement on some tiers
  • Comprehensive digital banking including online/mobile apps, bill pay, and check ordering
  • ClickSWITCH technology for simplified account switching and direct deposit setup
  • Multiple product lines including mortgages, personal loans, business cash management, and trust services
  • Physical branch and ATM network with location finder tool on website

Cons

  • Website lacks specific APR information for personal loans and mortgage rates, requiring direct contact
  • Limited transparency on checking account monthly fees and minimum balance requirements
  • No savings account interest rate disclosed on homepage despite offering deposit products
  • Minimal detail on trust and estate administration fees or service structures
  • Limited information about business loan products beyond cash management and merchant services

Rating Breakdown

Value
3.8
Effectiveness
3.5
Customer Service
3.7
Transparency
3.6
Ease of Use
3.5

Frequently Asked Questions

Is First Federal Bank & Trust legitimate?

Yes. First Federal Bank & Trust is a registered company headquartered in Sheridan, WY, founded in 1935. They hold a rating with the Better Business Bureau.

How long does First Federal Bank & Trust take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1935
Headquarters
Sheridan, WY
BBB Rating
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #29537
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit First Federal Bank & Trust

CreditDoc Diagnosis

Doctor's Verdict on First Federal Bank & Trust

First Federal Bank & Trust is best suited for depositors seeking FDIC-insured savings products with competitive rates, homebuyers exploring mortgage options, and small business owners needing cash management tools from a community-focused mutual bank. The primary caveat is that detailed pricing information (personal loan APRs, mortgage rates, checking fees) is not readily available on their website, requiring direct contact to compare against other banks.

Best For

  • Consumers seeking FDIC-insured savings and CD products with competitive rates and no minimum deposits
  • Homebuyers interested in mortgage products with rate relief programs
  • Small business owners needing cash management and merchant payment solutions
  • Community-oriented customers preferring mutual bank ownership structure over shareholder-owned institutions
Updated 2026-03-21

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