Global Merchant Services logo

Global Merchant Services

4.0/5

Orlando-based merchant services provider offering payment processing, POS terminals, and business cash advance/loan programs for businesses of all sizes across the US and Canada.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Global Merchant Services Review

Global Merchant Services is an established merchant services company headquartered in Orlando, Florida, serving small and mid-sized businesses across the United States and Canada. The company positions itself as a specialized provider in the merchant services industry with a stated focus on personalized client service and understanding unique business needs across diverse sectors.

The company's service portfolio extends beyond traditional payment processing to include credit card merchant services (Visa, MasterCard, American Express, Discover), debit and check card processing, EMV smart chip card terminals, mobile and wireless payment solutions, point-of-sale (POS) systems, e-commerce and virtual terminals, merchant cash advances, and business loan programs. They also offer ancillary services including ACH check processing, gift and loyalty cards, NFC payments, EBT processing, and ATM machine services. Their POS terminal offerings include the Poynt EMV/NFC terminal and E700 smart POS terminal, marketed at approximately $2 per day.

Global Merchant Services emphasizes customized solutions tailored to specific business verticals including restaurants, retail, medical practices, law firms, home-based businesses, mobile operations, e-commerce, and public sector organizations. They advertise eliminating credit and debit card processing fees, annual fees, PCI fees, and monthly minimums, with no contracts or startup fees. The company claims to differentiate itself through dedicated account management and technological innovation in payment processing.

However, the website provides limited independent verification of claims, no transparent pricing details, no testimonials beyond two recommendations on Alignable, and minimal information about actual terms, rates, or customer experience. The assertion of "potentially eliminating all processing fees" requires direct inquiry to understand realistic scenarios and conditions. The company's leadership team information is absent from the provided content, and there is no published information about regulatory compliance, dispute resolution processes, or customer satisfaction metrics.

Services & Features

Credit card merchant services (Visa, MasterCard, American Express, Discover)
Debit and check card processing
EMV smart chip card terminals and NFC payment processing
POS terminals (Poynt and E700 models)
Mobile and wireless payment terminals
E-commerce and virtual terminal solutions
Merchant cash advance programs
Business loan programs
ACH check processing and check guarantee/conversion
Gift and loyalty card programs
ATM machine services
EBT processing

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Offers multiple funding options including merchant cash advances and business loan programs in addition to payment processing
  • Serves diverse business types (retail, restaurants, medical, law firms, e-commerce, public sector, home-based)
  • POS terminal solutions advertised at low cost ($2/day for Poynt terminal)
  • Claims no application/setup fees, no contracts, and no monthly minimums
  • Wide geographic service area covering US and Canada
  • Comprehensive payment method support including EMV, Apple Pay, NFC, mobile wallets, and ACH
  • Customizable solutions for different business verticals

Cons

  • Website lacks transparent pricing details—claims of eliminating 'all fees' are vague and undefined without direct contact
  • Minimal customer testimonials (only 2 recommendations visible) and no third-party reviews or ratings provided
  • No information about management team, company history, licensing, or regulatory compliance
  • Unclear underwriting standards and approval criteria for cash advance and loan programs
  • Website content includes broken elements ("Oops..." error in Team section) suggesting incomplete digital presence

Rating Breakdown

Value
0.0
Effectiveness
0.0
Customer Service
4.0
Transparency
0.0
Ease of Use
0.0

Frequently Asked Questions

Is Global Merchant Services legitimate?

Yes. Global Merchant Services is a registered company headquartered in 121 S Orange Ave, Orlando, FL 32801. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
121 S Orange Ave, Orlando, FL 32801
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Global Merchant Services

CreditDoc Diagnosis

Doctor's Verdict on Global Merchant Services

Global Merchant Services is best for established businesses needing integrated payment processing with access to alternative funding products like merchant cash advances. The primary caveat is that the company's website lacks transparent pricing and meaningful customer validation; prospective customers must contact directly to understand actual fees, terms, and approval likelihood for cash advance/loan products, as marketing claims of eliminated fees require specific clarification.

Best For

  • Multi-location retail and restaurant businesses seeking consolidated payment processing
  • Medical practices and professional service firms needing specialized payment solutions
  • E-commerce and mobile businesses requiring flexible, wireless payment capabilities
  • Businesses exploring merchant cash advance or small business loan products alongside payment processing
Updated 2026-04-01

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Financial Wellness Guides

Financial Terms Explained (7 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Interest Rate

The percentage a lender charges you for borrowing their money, calculated on the amount you still owe. It's the lender's profit for taking the risk of lending to you.

Why it matters

Even a 1% difference in interest rate can cost you thousands over a loan's life. Lower rates mean less money out of your pocket.

Example

On a $20,000 car loan for 5 years: at 5% you pay $2,645 in interest. At 8% you pay $4,332. That 3% difference costs you $1,687 extra.

How Loans Work

Principal — Loan Principal

The original amount of money you borrowed, before any interest or fees are added. It's the 'real' amount of your debt.

Why it matters

Your interest is calculated on the principal. Paying extra toward principal (not just interest) is the fastest way to reduce your total cost and pay off a loan early.

Example

You borrow $25,000 for a car. That $25,000 is your principal. Your first payment of $450 might split as $150 toward interest and $300 toward principal, bringing your balance to $24,700.

Loan Term (Tenor) — Loan Term / Tenor

How long you have to repay the loan, measured in months or years. A shorter term means higher monthly payments but less total interest paid.

Why it matters

Longer terms feel more affordable monthly but cost much more overall. A 30-year mortgage costs almost double in interest compared to a 15-year mortgage on the same amount.

Example

Borrowing $200,000 at 6.5%: A 15-year term costs $1,742/month ($113,561 total interest). A 30-year term costs $1,264/month ($255,088 total interest). You save $141,527 with the shorter term.

Origination Fee — Loan Origination Fee

A one-time fee the lender charges to process and set up your loan. It covers their costs for underwriting, verifying your information, and preparing paperwork.

Why it matters

Origination fees are usually 1-8% of the loan amount and are often deducted from your loan proceeds — so you receive less than you borrowed.

Example

You're approved for a $10,000 personal loan with a 5% origination fee. The lender deducts $500 upfront, so you receive $9,500 in your bank account but owe $10,000 plus interest.

Cosigner — Loan Cosigner

A person who agrees to repay your loan if you can't. They're equally responsible for the debt, and their credit is affected by your payment behavior.

Why it matters

Cosigning helps people with thin credit get approved or get better rates. But it's a huge risk for the cosigner — they're on the hook for the full amount if you default.

Example

A parent cosigns their child's $30,000 student loan. The child stops paying after 6 months. The parent is now legally required to make the payments or face collections, lawsuits, and credit damage.

Underwriting — Loan Underwriting

The process where a lender evaluates your finances — income, debts, credit history, assets — to decide whether to approve your loan and at what rate.

Why it matters

Understanding what underwriters look for helps you prepare a stronger application. They check your DTI ratio, employment stability, credit score, and the asset's value.

Example

You apply for a mortgage. The underwriter reviews your pay stubs (income), bank statements (savings), credit report (history), and orders an appraisal (home value). This takes 2-4 weeks.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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