Heartland Bank And Trust Company logo

Heartland Bank And Trust Company

4.2/5

Community bank with 86 branches across Illinois, Iowa, and Missouri, offering checking, savings, wealth management, and agricultural services since 1920.

Editorially reviewed by Harvey Brooks

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Heartland Bank And Trust Company Review

Heartland Bank and Trust Company traces its roots to 1920 when M.B. Drake founded a small community bank in Cornland, Illinois. The Drake family, who arrived in Central Illinois in 1852, built the institution through multiple generations, surviving economic cycles and expanding into a regional banking presence. Today, the bank operates 86 branch locations across Illinois and eastern Iowa and Missouri, maintaining the family tradition of community-focused banking established over a century ago.

The bank offers a comprehensive suite of retail and commercial banking services including checking and savings accounts, online banking, mobile banking with bill pay functionality, wealth management services, and specialized agricultural services. Customers can open accounts online and access banking services through digital channels, branch visits, or phone support. The bank emphasizes relationship-based banking, positioning itself as a solution provider that takes time to understand customer financial needs before recommending products.

Heartland Bank distinguishes itself through deep community roots, family ownership continuity, and regional focus rather than national scale. The bank ranked #1 on Forbes' 2026 America's Best Banks List, which management attributes to team dedication and commitment to serving customers with efficient, sustainable growth. The institution recently integrated CNB (Community National Bank) customers into its digital banking platform and branch network, suggesting recent acquisition or merger activity.

As a traditional community bank, Heartland Bank is best suited for customers prioritizing personalized service and local relationships over cutting-edge fintech features or the widest product variety. The bank's strength lies in understanding regional markets and building long-term customer relationships rather than competing on rates or innovative digital products. Prospective customers should verify specific product offerings, rates, and fees directly, as the website focuses on relationship philosophy rather than detailed product specifications. Many banks offer installment loans with fixed monthly payments, giving borrowers a clear payoff timeline.

Services & Features

Checking accounts
Savings accounts
Online banking
Mobile banking app with bill pay
Online account opening
Wealth management
Agricultural lending and services
Branch banking at 86 locations
Phone-based customer support
Apple Pay integration
Google Pay integration
Touch ID mobile authentication

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Ranked #1 on Forbes' 2026 America's Best Banks List
  • 86 branch locations across Illinois, Iowa, and Missouri for in-person banking access
  • Over 100 years of community banking history with family ownership since 1920
  • Mobile banking app available for iOS and Android with bill pay capabilities
  • Specialized agricultural services tailored to regional farming communities
  • Online account opening for checking accounts
  • Wealth management services available for customer financial planning
  • Recently expanded customer base through CNB integration with unified digital banking access

Cons

  • Limited geographic footprint confined to Illinois, Iowa, and Missouri—not available nationally
  • Website lacks specific information on interest rates, fees, APYs, or loan terms
  • No mention of premium checking features, credit card offerings, or investment products
  • Minimal details on customer service hours, response times, or support availability

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Frequently Asked Questions

Is Heartland Bank And Trust Company legitimate?

Yes. Heartland Bank And Trust Company is a registered company headquartered in Bloomington, IL, founded in 1971. They hold a rating with the Better Business Bureau.

How long does Heartland Bank And Trust Company take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1971
Headquarters
Bloomington, IL
BBB Rating
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #20369
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Heartland Bank And Trust Company

CreditDoc Diagnosis

Doctor's Verdict on Heartland Bank And Trust Company

Heartland Bank is best for regional customers in Illinois, Iowa, and Missouri who value community banking relationships and personalized service over national reach or aggressive digital innovation. The main caveat is geographic limitation—the bank only serves three states—and limited public transparency regarding rates, fees, and specific product terms on their website.

Best For

  • Regional customers in Illinois, Iowa, and Missouri seeking personalized community banking relationships
  • Agricultural and farm business owners needing specialized lending and financial services
  • Customers prioritizing face-to-face banking relationships over digital-only neobank convenience
  • Individuals and families wanting banking from an institution with deep local community roots
Updated 2026-03-21

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