High Plains Bank logo

High Plains Bank

4.2/5

Community bank offering personal and business checking, savings, CDs, and trust services with over 100 years of local presence and FDIC insurance.

Editorially reviewed by Harvey Brooks

Free to Use BBB: Free Consultation Visit Website

High Plains Bank Review

High Plains Bank is a community-focused bank with more than 100 years of operating history, positioned as a family and employee-owned institution. The bank emphasizes relationship-based banking and commitment to community vitality, with offices in Longmont and multiple locations serving the High Plains region. Their mission centers on empowering customers through personal financial management and supporting business growth in their communities.

High Plains Bank offers a comprehensive suite of banking services including personal checking and savings accounts, certificate of deposit (CD) products with competitive rates, online and mobile banking through their HPBGO platform, business accounts and merchant services, and commercial lending solutions. They also provide trust, estate, and investment services through a dedicated team located at their Downtown Longmont office at 385 Main Street. Their offerings include cash management tools, digital banking platforms, and customizable business solutions designed for both small and large commercial clients.

The bank distinguishes itself through its positioning as "craft banking" — emphasizing personalized, relationship-driven service combined with modern digital tools. They highlight partnership with Longs Peak Advisory Services for wealth management, integration of superior human support with best-in-class digital banking, and years of commercial lending expertise. As a community bank rather than a large national institution, they claim to understand local cash flow needs and position themselves as integral to thriving communities.

The website content is primarily marketing-focused and lacks specific details about fees, interest rates (except a general mention of competitive CD rates), minimum account balances, or specific lending terms. While FDIC insurance is prominently displayed for deposits, trust and investment products are explicitly noted as not FDIC-insured. The website provides contact options and location information but limited concrete product specifications that would allow consumers to compare offerings against competitors. Many banks offer installment loans with fixed monthly payments, giving borrowers a clear payoff timeline.

Services & Features

Personal checking accounts
Personal savings accounts
Certificate of deposit (CD) products
Online banking platform (HPBGO)
Mobile banking application
Business checking and savings accounts
Merchant services
Commercial lending and small business loans
Trust services and estate administration
Investment advisory services
Cash management tools for businesses
SmartPay payment services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • FDIC-insured deposits backed by U.S. government, clearly disclosed on homepage
  • Over 100 years of banking history with established community presence
  • Family and employee-owned structure emphasizing long-term customer relationships
  • Offers competitive CD rates with online tool to view all current rates
  • Dual-platform digital banking (HPBGO) with both online and mobile access
  • Commercial lending expertise with customizable business account solutions
  • Trust, estate, and investment services available through dedicated team
  • Multiple account types including personal, business, and merchant services

Cons

  • Website lacks transparent fee schedules, minimum balance requirements, or specific APY rates for deposit products
  • Trust and investment products explicitly not FDIC-insured with no details on investment protections or terms
  • Limited geographic reach with focus on High Plains region; no indication of national reach or remote account opening
  • Website contains minimal information about loan approval timelines, rates, or specific lending products beyond general commercial lending mention
  • No information available about customer service response times, dispute resolution processes, or service level agreements

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Frequently Asked Questions

Is High Plains Bank legitimate?

Yes. High Plains Bank is a registered company headquartered in Flagler, CO, founded in 1908. They hold a rating with the Better Business Bureau.

How long does High Plains Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1908
Headquarters
Flagler, CO
BBB Rating
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #3017
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit High Plains Bank

CreditDoc Diagnosis

Doctor's Verdict on High Plains Bank

High Plains Bank is best for customers in the High Plains region seeking traditional community banking with modern digital convenience, particularly small business owners needing relationship-based lending or families requiring trust and estate services. The primary caveat is the lack of transparent pricing information on the website; interested customers should contact the bank directly for specific rates, fees, and product terms before opening accounts.

Best For

  • Small to mid-sized business owners seeking relationship-based commercial lending and customizable cash management solutions
  • Local Colorado residents prioritizing community bank support and personalized service over national chains
  • High-net-worth individuals or families interested in trust, estate planning, and wealth management services
  • Customers seeking traditional banking with modern digital tools (online and mobile banking access)
Updated 2026-03-21

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