Highland Bank logo

Highland Bank

4.2/5

FDIC-insured bank offering checking, savings, CDs, loans, mortgages, and digital banking services to consumers and small businesses.

Editorially reviewed by Harvey Brooks

Free to Use BBB: Free Consultation Visit Website

Highland Bank Review

Highland Bank is a federally regulated financial institution with FDIC insurance backing, indicating deposits are protected by the full faith and credit of the U.S. Government. The bank operates both consumer and commercial divisions, serving individual customers and small to medium-sized businesses through a network of physical locations and digital channels.

The bank provides a comprehensive suite of financial products including Kasasa checking and savings accounts with cash-back and interest-earning features, CDs and IRAs, debit and credit cards, personal loans, home equity lines of credit (HELOCs), mortgages (including purchase, refinance, and construction options), and investment planning services. For businesses, Highland offers commercial checking and savings accounts, business loans, SBA lending, cash management solutions, and dedicated commercial banking support.

Highland distinguishes itself through partnerships with Kasasa, offering rewards-based checking accounts, and by providing specialized mortgage products like construction mortgages and HELOC options with promotional rates. The bank emphasizes digital capabilities with a comprehensive Digital Banking Suite including bill pay, card management, Zelle transfers, and mobile app access. They also highlight fraud prevention tools, financial education resources, and community involvement programs.

Highland Bank appears to be a legitimate, federally-chartered institution with transparent regulatory identifiers (NMLS ID #478369, Routing #091916378). However, the website provides limited detail on specific rates, fees, loan terms, or minimum balance requirements. Prospective customers would need to contact the bank directly or visit locations for detailed pricing and eligibility information.

Services & Features

Free Kasasa Cash Checking with cash-back rewards
Kasasa savings accounts with interest-earning benefits
CDs and IRA accounts
Debit and credit cards
Personal and commercial loans
Home equity lines of credit (HELOC)
Mortgage lending (purchase, refinance, construction)
Business checking and savings accounts
SBA lending for small businesses
Cash management services
Digital banking with bill pay, card management, and Zelle
ATM network and mobile wallet access

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • FDIC-insured deposits with full U.S. Government backing
  • Kasasa checking accounts earn cash back and higher interest rates
  • Comprehensive mortgage options including construction loans and HELOC specials
  • Digital Banking Suite with Zelle, bill pay, and mobile app functionality
  • Dual focus serves both consumers and small/commercial businesses effectively
  • Fraud prevention tools and financial education resources available
  • Multiple account types (checking, savings, CDs, IRAs) in one institution

Cons

  • Website lacks specific interest rates, APRs, or fee schedules for comparison
  • Limited transparency on loan terms, minimum balances, or eligibility requirements
  • No clear information on customer service availability (hours, phone support responsiveness)

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Frequently Asked Questions

Is Highland Bank legitimate?

Yes. Highland Bank is a registered company headquartered in Saint Paul, MN, founded in 1943. They hold a rating with the Better Business Bureau.

How long does Highland Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1943
Headquarters
Saint Paul, MN
BBB Rating
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #16111
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Highland Bank

CreditDoc Diagnosis

Doctor's Verdict on Highland Bank

Highland Bank is best for customers seeking a full-service bank with FDIC protection, rewards-based checking, and mortgage/HELOC options, particularly small business owners and homeowners. The main caveat is that the website provides minimal rate and fee transparency, requiring direct contact with the bank for specific pricing and terms.

Best For

  • Small business owners seeking SBA lending and commercial banking relationships
  • Homeowners looking to leverage equity through HELOCs or mortgages
  • Consumers wanting rewards-based checking with Kasasa benefits
Updated 2026-03-21

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