Kirkwood Bank & Trust Co. logo

Kirkwood Bank & Trust Co.

4.2/5

Regional bank operating 4 locations in North Dakota offering personal, business, and wealth management services since 1975. Full-service banking with online and mobile access.

Editorially reviewed by Harvey Brooks

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Kirkwood Bank & Trust Co. Review

Kirkwood Bank & Trust Co. was originally established as the Bank of Kirkwood Plaza in 1975 by a local Bismarck family. The bank changed ownership and names twice—becoming Dakota Bank & Trust Company in 1981 and finally Kirkwood Bank & Trust Co. in 1987 under its current stockholders. Over 50 years, the institution has grown from 14 team members to 50+ employees across 4 locations: three in Bismarck, North Dakota and one in Dickinson, North Dakota.

The bank provides comprehensive banking services across three primary divisions: Personal Banking (checking, savings, and personal financial solutions), Business Banking (tailored solutions for business growth and evolution), and Wealth Management (financial planning and trust services). All customers can access accounts 24/7 through personal online banking and mobile banking platforms. The bank operates 50+ ATMs and maintains a Trust Department, Mortgage Department, and Brokerage Department. Customers can reach the bank via phone at 1.800.492.4955 or visit any of the four physical locations.

Kirkwood Bank & Trust distinguishes itself through its emphasis on personalized relationships and local ownership. Customer testimonials highlight the friendly and personable service, efficiency in mortgage processing, and quality trust department services. The bank actively invests in community engagement through volunteer hours and positions itself around the SOLID values: Service, Ownership, Loyalty, Integrity, and Dedication. As a locally-owned regional bank rather than a national chain, they market themselves as understanding community-specific needs.

The bank is well-suited for customers seeking traditional banking services with a local, relationship-focused approach. However, as a regional institution, Kirkwood Bank & Trust may have more limited product breadth than national banks and likely higher minimum balance requirements or fees. The limited geographic footprint (only 4 locations in North Dakota) makes it impractical for customers outside that region. Online and mobile banking capabilities are mentioned but specific feature details are not disclosed on the website.

Services & Features

Personal checking and savings accounts
Personal online banking platform
Mobile banking app
ATM access (50+ locations)
Business banking and business account solutions
Mortgage lending and home loan services
Trust and estate services
Wealth management and financial planning
Brokerage services
Electronic banking and 24/7 account access
Business loan and lending solutions
Customer support via phone (1.800.492.4955) and local branch visits

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 4 physical branch locations in Bismarck and Dickinson, ND with 50+ ATMs for convenient cash access
  • 24/7 online and mobile banking access for account management outside business hours
  • Full-service offerings including personal banking, business banking, wealth management, trust services, mortgages, and brokerage
  • Local, family-friendly ownership model with emphasis on personalized relationships and customer service
  • 50+ year operating history (since 1975) demonstrating stability and local market knowledge
  • Trust Department with customer testimonials praising their care and expertise
  • Mortgage department with customers praising efficiency and professional service quality

Cons

  • Limited geographic footprint restricted to 4 locations in North Dakota only—not viable for customers outside the region
  • Website provides minimal detail on specific products, rates, fees, minimum balances, or competitive positioning versus other banks
  • No information disclosed about CD rates, savings account APYs, checking account features, or loan rates
  • Small regional bank may lack some advanced digital features or investment products available at larger national banks
  • No mention of insurance products, credit cards, or personal loans—product suite appears narrower than major banks

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Frequently Asked Questions

Is Kirkwood Bank & Trust Co. legitimate?

Yes. Kirkwood Bank & Trust Co. is a registered company headquartered in Bismarck, ND, founded in 1975. They hold a rating with the Better Business Bureau.

How long does Kirkwood Bank & Trust Co. take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1975
Headquarters
Bismarck, ND
BBB Rating
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #21928
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Kirkwood Bank & Trust Co.

CreditDoc Diagnosis

Doctor's Verdict on Kirkwood Bank & Trust Co.

Kirkwood Bank & Trust is best for North Dakota residents and business owners seeking traditional, relationship-focused banking with local ownership and decision-making. The main caveat is geographic limitation—the bank only operates in Bismarck and Dickinson, North Dakota, making it unsuitable for customers outside those markets, and the website lacks transparency on specific rates, fees, and product details needed to compare competitively with other regional or national banks.

Best For

  • North Dakota residents in Bismarck or Dickinson seeking relationship-based banking with local decision-making
  • Small business owners in the Bismarck/Dickinson area needing tailored business banking and local lender relationships
  • High-net-worth individuals in North Dakota interested in trust services, estate planning, and wealth management
  • Customers prioritizing in-person service and community involvement over digital-first or lowest-fee banking
Updated 2026-03-21

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