MoneyGram logo

MoneyGram

2.3/5

MoneyGram is a money transfer service with 61+ locations across Chicago offering domestic and international transfers, bill payments, and money orders.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram operates as a global money transfer network with significant presence in Chicago, Illinois. The company maintains over 61 physical locations throughout the city, partnering with various local businesses including currency exchanges, pharmacies (CVS), and independent money services to provide convenient access to its services.

MoneyGram's core offering includes domestic money transfers, international money transfers, money orders, bill payment services, and check cashing capabilities. Customers can initiate and manage transfers both online and through in-person visits at partner locations. The service is designed to serve individuals who need quick access to funds or wish to send money to recipients without traditional banking relationships.

MoneyGram's distribution model through partner locations—including currency exchanges, pharmacy chains, and independent money services—distinguishes it from traditional banks by offering extended hours and neighborhood accessibility. Many locations operate early morning through late evening, with some open until 11:59 PM, accommodating customers outside standard banking hours. The company emphasizes online management capabilities alongside offline service.

As a money transfer facilitator rather than a lender, MoneyGram is best suited for consumers needing immediate fund transfers rather than credit products. Fees for transfers are not disclosed on the location page, and customers should verify specific service availability and pricing at their chosen location, as MoneyGram operates through independent agents whose fee structures may vary.

Services & Features

Domestic money transfers
International money transfers
Money orders
Bill payments
Check cashing
Wire transfer processing
Online transfer management
In-person transaction services
Location-based service finder with map integration
Extended hours availability across network

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 61+ locations across Chicago providing neighborhood accessibility
  • Extended operating hours—some locations open until 11:59 PM, others from 6:30 AM
  • Dual service model allowing online management or in-person transactions
  • Multiple partner types (currency exchanges, pharmacies, independent agents) for convenience
  • Serves unbanked and underbanked populations needing transfer services without checking accounts
  • Domestic and international transfer capabilities from single locations

Cons

  • Fees for transfers not disclosed on website; customers must contact individual locations for pricing
  • Service dependent on partner locations' operating hours and reliability
  • No credit-building or financial services beyond money movement
  • Limited transparency about exchange rates for international transfers on location page

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 2427 W Chicago Ave, Chicago, IL 60622. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
2427 W Chicago Ave, Chicago, IL 60622
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for unbanked or underbanked Chicago residents needing to send/receive domestic or international money transfers quickly through accessible neighborhood locations. The primary caveat is that fees and exchange rates vary by partner agent location, and customers must contact their chosen location directly for specific pricing and service confirmation.

Best For

  • Unbanked individuals needing to send or receive money domestically or internationally
  • Customers in Chicago neighborhoods without convenient bank access
  • People requiring after-hours money transfer services
Updated 2026-04-02

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