MoneyGram logo

MoneyGram

2.3/5

MoneyGram operates 13,000+ locations nationwide offering money transfers, check cashing, money orders, and bill payment services for consumers needing quick cash access and fund transfers.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is an established money transfer and financial services company with an extensive physical footprint across the United States. The company has built its network around convenience, operating over 13,000 locations that enable consumers to access financial services without requiring a traditional bank account. This distributed model has made MoneyGram a recognizable name in communities across America for decades.

MoneyGram's core service offerings center on facilitating money movement and cash access. Consumers can send and receive money nationwide through their network, cash checks, purchase money orders, pay bills, and access cash through their location-based services. The company positions itself as a bridge for unbanked and underbanked populations who need rapid, in-person financial transactions without the barriers or requirements of traditional banking.

MoneyGram's primary distinction is its massive physical network of 13,000+ locations, making it one of the most accessible in-person money transfer services in the United States. This widespread availability—searchable by address, city, state, or ZIP code with map integration—eliminates the need for customers to travel far to complete transactions. The company serves both customers who prefer digital channels and those who require in-person service at physical locations.

MoneyGram serves a critical function for populations underserved by traditional banking, but consumers should be aware that convenience-based financial services typically carry fees that exceed traditional banking alternatives. While the company provides essential services for those without bank access, users accustomed to fee-free banking will find costs associated with each transaction. The service is most valuable for urgent, time-sensitive transfers rather than routine financial management.

Services & Features

Nationwide money transfers and send/receive money services
Check cashing at physical locations
Money order issuance
Bill payment services
Cash access and withdrawal
Online money transfer options
In-person transaction processing
Location-based financial services
Fund delivery to multiple locations
Non-bank account money movement
Over-the-counter financial transactions
Multi-channel service delivery (online and in-person)

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Over 13,000 locations nationwide for convenient in-person access
  • Supports both online and in-person transaction options
  • Location finder with map integration searchable by address, city, state, or ZIP
  • No bank account required to send or receive money
  • Serves unbanked and underbanked populations with accessible financial services
  • Established brand with decades of operational history
  • Quick access to cash without banking relationships

Cons

  • Transaction fees apply to money transfers and services, adding cost to each use
  • Higher per-transaction costs compared to traditional bank wire transfers
  • Website content does not disclose specific fee structures or service pricing
  • Limited information about exchange rates for international transfers on the provided page
  • Physical location dependency means service availability varies by area

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 537 E Twain Ave, Las Vegas, NV 89169. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
537 E Twain Ave, Las Vegas, NV 89169
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for unbanked and underbanked consumers who need rapid, in-person access to money transfer and cash services without traditional bank accounts. The primary caveat is that convenience-based services carry per-transaction fees that make MoneyGram more expensive than traditional banking alternatives for routine financial management.

Best For

  • Unbanked and underbanked consumers without access to traditional banking
  • Individuals needing urgent same-day money transfers to family or friends
  • Customers preferring in-person transactions over digital banking platforms
  • People in underserved communities with limited bank branch access
Updated 2026-04-02

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