MoneyGram logo

MoneyGram

2.3/5

MoneyGram is a money transfer service with 154+ locations across Los Angeles offering check cashing, wire transfers, and bill payment services through partner retailers.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is an established money transfer and financial services platform that operates through a network of agent locations rather than standalone branches. The company partners with retail establishments—including grocery stores, check-cashing shops, and currency exchange businesses—to provide financial services to consumers. This agent-based model allows MoneyGram to maintain a widespread presence across Los Angeles with 154 documented locations, making services accessible in diverse neighborhoods. The company has positioned itself as a convenient alternative to traditional banking for unbanked and underbanked populations.

MoneyGram's primary service offering centers on money transfer capabilities, allowing customers to send and receive money both online and in-person at agent locations. Beyond transfers, the company facilitates check cashing, money orders, wire transfers, and bill payment services through its partner network. The Los Angeles location directory shows partnerships with businesses such as Su Casa De Cambio (multiple locations), check-cashing specialists like Los Angeles Check Cashing and 3rd & Normandie Check Cashing, and convenience retailers like Big Saver Foods and One Stop Market. Operating hours vary by location, with some agents open until 8:00 PM and others until late evening (11:59 PM or 1:30 AM).

MoneyGram's distinguishing factor is its dual-channel approach—customers can initiate transfers online and complete transactions at physical locations, or conduct transactions entirely offline. The extensive partner network in Los Angeles demonstrates strong market penetration in immigrant and working-class communities where remittance needs are high. The company's integration with diverse retail partners means services are embedded within neighborhoods rather than requiring trips to dedicated financial institutions. This accessibility model has made MoneyGram a competitor to traditional banks for basic financial transactions.

However, MoneyGram's check-cashing and money transfer services typically come with fees that exceed traditional banking costs, and the company does not offer credit products, savings accounts, or lending services. Customers should understand that using MoneyGram partners for check cashing may result in higher fees than bank accounts. The service is most appropriate for consumers who need immediate access to cash or money transfer capabilities rather than those seeking long-term financial solutions or credit building.

Services & Features

Money transfer (domestic and international)
Check cashing
Money orders
Wire transfers
Bill payment
Online money transfer initiation
In-person transaction completion at agent locations
Cash pickup for received transfers
Multi-location service access across Los Angeles

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 154 documented locations across Los Angeles providing widespread accessibility
  • Extended operating hours at many locations (some open until 1:30 AM) accommodating shift workers
  • Dual-channel service model allowing online initiation with in-person completion
  • Partnership with trusted local retailers and currency exchange businesses embedded in communities
  • Multiple service options at single locations (check cashing, money orders, wire transfers, bill payment)
  • International money transfer capability serving immigrant and diaspora communities
  • No requirement for bank account to access check cashing and money transfer services

Cons

  • MoneyGram's fees for check cashing and wire transfers are typically higher than bank account fees
  • No credit products, savings accounts, or lending capabilities to build financial security
  • Service quality and operating hours vary significantly by partner location
  • No direct customer service relationship—transactions dependent on partner retailer quality and staff knowledge
  • Online transfer capabilities may require additional verification steps and delays compared to in-person transactions

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 214 1/2 W 7th St, Los Angeles, CA 90014. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
214 1/2 W 7th St, Los Angeles, CA 90014
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for unbanked consumers and immigrants needing quick check cashing, money orders, or remittance services without a bank account. The main caveat is that fees are significantly higher than traditional banking, and the service does not build credit history or provide long-term financial products—it is strictly a transactional service for immediate cash access and money movement.

Best For

  • Unbanked and underbanked consumers needing immediate check cashing without bank accounts
  • Immigrant populations sending remittances internationally
  • Shift workers and night-shift employees requiring extended-hours financial services
  • Consumers in underserved neighborhoods lacking traditional bank branch access
Updated 2026-04-02

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