MoneyGram logo

MoneyGram

5.0/5

MoneyGram is a money transfer and payment services company offering domestic and international money sending/receiving through 23+ locations in Mesa, Arizona.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is an established money transfer company that operates through a network of agent locations, including major retailers like Walmart and CVS, as well as independent check-cashing outlets like Ace Cash Express and Money Mart. The company focuses on facilitating both domestic and international money transfers, allowing customers to send and receive funds conveniently. Their service model relies on partnerships with existing retail and financial service locations rather than operating standalone branches, which enables broad geographic coverage and extended operating hours through partner locations. MoneyGram's platform supports both online and offline transaction management, giving customers flexibility in how they initiate and track transfers. The company positions itself as a convenient alternative to traditional banking for customers who need quick access to money transfer services without maintaining a full banking relationship. While MoneyGram serves a legitimate need for unbanked and underbanked consumers, the company operates in a sector where fees can be substantial and exchange rates for international transfers may not be competitive compared to newer digital alternatives.

Services & Features

Domestic money transfers within the United States
International money remittance services
Money order issuance
Wire transfer services
Bill payment services
Online money transfer initiation and tracking
In-person cash pickup at partner locations
Money receiving services from international senders

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Extensive network of 23+ locations in Mesa with convenient partner retailers including Walmart and CVS
  • Extended hours of operation, with many locations open until 8-10 PM for customer convenience
  • Hybrid service model allowing both online and offline transaction management
  • Multiple agent types (major retailers, check-cashing stores) providing accessibility options
  • Established brand with global money transfer capabilities for international remittances
  • Same-day or next-day transfer options available at most locations

Cons

  • Fees for money transfers can be significant, particularly for international remittances
  • Exchange rates for international transfers may be less favorable than digital alternatives like Wise or OFX
  • Reliance on third-party agent locations means service quality and hours vary by partner
  • No direct MoneyGram-branded physical locations; customers must visit partner retailers
  • Limited transparency on pricing from location search page, requiring calls or in-person visits

Rating Breakdown

Value
0.0
Effectiveness
0.0
Customer Service
5.0
Transparency
0.0
Ease of Use
0.0

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 5122 E University Dr, Mesa, AZ 85205. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
5122 E University Dr, Mesa, AZ 85205
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for unbanked consumers and families sending remittances who value convenience and in-person service over competitive pricing. The main caveat is that fees and exchange rates are typically higher than modern digital transfer alternatives, making it most suitable for customers prioritizing accessibility and immediate service over cost optimization.

Best For

  • Unbanked and underbanked consumers who need convenient money transfer services
  • Individuals sending remittances to family members domestically or internationally
  • Customers who prefer in-person service and immediate cash pickup over digital-only platforms
Updated 2026-04-03

More Lenders in Mesa

ACE Cash Express logo

ACE Cash Express

ACE Cash Express offers small emergency loans, title loans, check cashing, and financial services with multiple locations nationwide and online lending options.

5.0/5
Contact BBB: NR

Best for: Consumers in states where ACE operates who need quick emergency cash loans, Customers seeking title loans using vehicles as collateral

Cash Time logo

Cash Time

Cash Time offers title loans, personal loans, and registration loans with same-day funding at their Mesa, AZ location, serving the East Valley region.

5.0/5
Contact BBB: NR

Best for: Borrowers with a vehicle who need emergency cash and can qualify for title loans, Customers seeking to refinance existing high-cost loans from other lenders via buyout

MoneyGram logo

MoneyGram

MoneyGram is a money transfer service with 23+ locations across Mesa, AZ, offering domestic and international fund transfers through partner retailers like Walmart, CVS, and Ace Cash Express.

5.0/5
Contact BBB: NR

Best for: Unbanked and underbanked individuals without traditional bank accounts who need accessible money transfer services, Workers sending remittances to family members domestically or internationally

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to MoneyGram and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.