MoneyGram logo

MoneyGram

2.3/5

MoneyGram operates a network of 88+ locations across Miami offering money transfers, bill payments, and check cashing services through partner retailers and dedicated agents.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

MoneyGram Review

MoneyGram is a global money transfer and financial services company that has established a substantial presence in Miami, Florida with 88 documented service locations throughout the metropolitan area. The company operates through a franchise and partnership model, utilizing existing retail locations such as CVS pharmacies, supermarkets, and dedicated agent locations to provide accessible financial services to Miami's diverse population.

MoneyGram's core service offerings include domestic and international money transfers, check cashing, money orders, wire transfers, and bill payment services. The Miami network includes partnerships with major retailers like CVS (multiple locations), independent supermarkets, and specialized money services centers operated under various business names including Sgem LLC, Tuanigo, A & K Super Market, Horace Multiservices, and Key Food Supermarket. Customers can manage transfers both online and in-person, with extended hours at many locations including some open until midnight.

MoneyGram distinguishes itself through its extensive physical footprint across Miami neighborhoods, making services highly accessible to underbanked populations and those without traditional banking relationships. The company's integration into existing retail locations—particularly CVS stores open until 11 PM or later—provides convenience beyond traditional money services hours. This distributed model serves multiple demographic segments including immigrant communities sending remittances, unbanked consumers needing check cashing, and those requiring quick bill payment options.

The primary caveat is that MoneyGram's fees for transfers and services are not disclosed on the location finder website, and transfer costs can be substantial, particularly for international remittances. The company operates as a commercial service provider rather than offering consumer-friendly rates or financial counseling. Reliance on MoneyGram for regular financial transactions may indicate limited access to traditional banking services and potentially higher lifetime costs compared to bank checking accounts.

Services & Features

Domestic money transfers
International money transfers and remittances
Check cashing
Money orders
Wire transfers
Bill payment services
Online transfer management
In-person cash pickup and delivery
Location finder by address or ZIP code
Multi-language support through partner locations
Walk-in service at retail partner locations
Emergency cash transfer services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 88+ locations throughout Miami providing extensive geographic accessibility
  • Extended operating hours including locations open until midnight for convenience
  • Partnership with major retailers like CVS for accessible service points
  • Both online and offline transfer management options available
  • Diverse location types including dedicated agents and retail partners
  • Serves multiple neighborhoods across Miami including Flagler, Wynwood, Doral, and Southwestarea
  • Quick service capability for time-sensitive money transfers and bill payments

Cons

  • Transfer and service fees are not disclosed on the website, requiring in-person inquiry
  • International transfer fees can be significantly higher than digital alternatives like Wise or PayPal
  • Dependent on third-party retail partners (CVS, supermarkets) who may have inconsistent service quality
  • No pricing transparency for check cashing services or money orders on the website
  • May not be the most cost-effective option for frequent money transfers compared to online fintech alternatives

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company headquartered in 690 NW 57th Ave, Miami, FL 33126. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
690 NW 57th Ave, Miami, FL 33126
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for unbanked Miami residents and immigrant communities needing convenient access to money transfers, check cashing, and bill payments without traditional banking relationships. The primary caveat is that transparent fee disclosure is absent from the website, and users should compare MoneyGram's costs against digital alternatives before committing to regular usage.

Best For

  • Immigrants and Miami residents sending remittances internationally without bank accounts
  • Unbanked and underbanked consumers needing check cashing and bill payment services
  • Individuals requiring convenient access to money services during evening/night hours
  • People in underserved Miami neighborhoods needing quick cash access without traditional banking
Updated 2026-04-02

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