Neighborhood Housing Services of NYC logo

Neighborhood Housing Services of NYC

3.9/5

NHSNYC is a HUD-approved nonprofit housing counselor and CDFI offering free to low-cost homeownership education, lending, and financial counseling in New York City.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Neighborhood Housing Services of NYC Review

Neighborhood Housing Services of NYC (NHSNYC) is a federally certified Community Development Financial Institution (CDFI) and HUD-approved Housing Counseling Agency operating in New York City since its founding. The organization is a chartered member of NeighborWorks America, a national network of community development nonprofits. NHSNYC bridges gaps in access to homeownership and housing stability for New Yorkers who face barriers to traditional financing and education.

NHSYNC provides three primary service pillars: Homeownership Services (education and counseling), Lending Services (mortgages, home repair loans, and grants), and Assistance Programs (administered city-wide programs). Homeownership services include free Homebuyer Orientation Seminars, affordable one-on-one counseling ($80 per session) with certified counselors for credit analysis and affordability assessment, and comprehensive home-buyer education courses. The lending division originates mortgages and facilitates loans and grants for home purchase, repair, and maintenance. They also operate Property Management Services and offer training in landlord management, tenant services, estate planning, and financial empowerment.

What distinguishes NHSNYC is its dual function as both a nonprofit housing counselor and a CDFI lender, allowing them to guide clients through education and directly finance their mortgages and repairs. Their HUD certification and NeighborWorks affiliation provide credibility and alignment with federal housing standards. The organization offers bilingual services (Spanish-language events documented on their calendar) and free introductory counseling, reducing barriers to entry for underserved populations.

However, NHSNYC's lending and grant programs appear to have eligibility requirements not fully detailed on their website, and most substantive services (one-on-one counseling, educational courses, lending) require active participation and application. The organization is geographically limited to New York City. Their website emphasizes education and counseling availability but provides limited detail on current mortgage rates, loan terms, or grant award amounts.

Services & Features

Free Homebuyer Orientation Seminars (introductory one-hour sessions)
One-on-one Homeownership & Financial Management Counseling ($80 per session)
Home-Buyer Education Courses (multi-hour comprehensive training)
Mortgage origination and facilitation services
Home repair loans and grants
Foreclosure prevention counseling and assistance
Financial empowerment and credit improvement counseling
Estate planning education and seminars
Landlord training and certification programs
Property management services and consulting
Tenant services and support
Insurance and resiliency education

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • HUD-approved Housing Counseling Agency with federal CDFI certification, ensuring compliance with housing standards
  • Free Homebuyer Orientation Seminars (one-hour introductory sessions at no cost)
  • Affordable one-on-one counseling at $80 per session with certified homeownership counselors
  • Dual lending and counseling model: same organization can educate clients and originate mortgages
  • Comprehensive services spanning pre-purchase education, lending, home repair assistance, and property management
  • Bilingual programming (Spanish-language homebuyer orientation and financial counseling documented)
  • Chartered member of NeighborWorks America, a nationally recognized network of community development organizations

Cons

  • Geographically limited to New York City only
  • Website does not disclose current mortgage rates, terms, APRs, or loan amounts available
  • Grant and loan eligibility requirements not clearly specified on website; unclear who qualifies
  • Most services beyond free orientation require paid counseling sessions or course enrollment
  • Limited transparency on approval timelines, processing times, or success rates for lending applications

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Neighborhood Housing Services of NYC legitimate?

Yes. Neighborhood Housing Services of NYC is a registered company headquartered in and walk to second elevator bank, 306 West 37th Street 11th Floor Enter at, 307 W 36th St., New York, NY 10018. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
and walk to second elevator bank, 306 West 37th Street 11th Floor Enter at, 307 W 36th St., New York, NY 10018
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Neighborhood Housing Services of NYC

CreditDoc Diagnosis

Doctor's Verdict on Neighborhood Housing Services of NYC

NHSNYC is best for first-time homebuyers and homeowners in New York City who need affordable, nonprofit-certified housing counseling and potentially financing. The main caveat is that while free orientation is available, accessing substantive lending and counseling requires paid sessions and meeting undisclosed eligibility criteria, and the organization operates exclusively in NYC.

Best For

  • First-time homebuyers in New York City seeking affordable education and guidance before purchasing
  • NYC homeowners needing repairs but lacking traditional financing or credit access
  • Low-to-moderate income New Yorkers seeking HUD-certified, nonprofit housing counseling
  • Property owners and landlords seeking training in equitable property management
Updated 2026-04-01

More Lenders in New York

AAFE Community Development Fund logo

AAFE Community Development Fund

AAFE Community Development Fund is a HUD-certified housing counselor and CDFI offering free homebuyer education, down payment assistance loans, and homeowner repair financing for low- to moderate-income New Yorkers.

4.0/5
Contact BBB: NR

Best for: First-time homebuyers in NYC with low-to-moderate income seeking education and down payment help, Asian American and immigrant communities in NY seeking bilingual housing counseling

Bank of America Financial Center logo

Bank of America Financial Center

Bank of America's Kensington branch in Philadelphia offers full-service banking, walk-up ATM, notary, commercial deposits, and appointment-based specialist advice.

4.0/5
Contact BBB: NR

Best for: Existing Bank of America customers in the Kensington and North Philadelphia area, Small business owners needing commercial deposit services or business banking advice

Bank of America Financial Center logo

Bank of America Financial Center

Bank of America Financial Center in Philadelphia's Kensington neighborhood offering full-service banking, financial advice, and walk-up ATM access with extended Saturday hours.

4.0/5
Contact BBB: NR

Best for: Customers seeking comprehensive personal and business banking with professional financial guidance, Philadelphia residents needing multilingual banking support in non-English languages

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Neighborhood Housing Services of NYC and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.