NeighborWorks Umpqua is a non-profit organization operating in Douglas County, Oregon, with offices in Roseburg and North Bend. The organization is part of the national NeighborWorks network and focuses on community development through housing, finance, and social services.
The organization offers a comprehensive suite of free programs including foreclosure intervention counseling, financial literacy education, matched savings programs (IDA/Dreamsavers), affordable rental housing, and resident services. They recently added Health-Related Social Needs (HRSN) support for Oregon Health Plan members. All programs are delivered free of charge to eligible residents and community members.
NeighborWorks Umpqua distinguishes itself through dual-office coverage of a rural region, bilingual services (Spanish language support), partnerships with local agencies and health providers, and wrap-around services that connect housing with financial coaching and community support. They serve both prospective homebuyers and current residents of their properties.
As a non-profit, the organization is genuinely mission-driven and free, making it ideal for low-to-moderate income households. However, service availability is geographically limited to the Umpqua area, and they explicitly note service restrictions apply to certain programs. The organization appears well-established and legitimate, operating as an equal opportunity provider with transparent contact information and formal office locations.