Order Express is a multi-service financial company specializing in check cashing, money transfers, and bill payments across 25 states with 70+ branches.
Editorially reviewed by Harvey Brooks
Order Express Inc. was founded in 1993 as a proudly Mexican company operating under US laws and statutes. The company was born to serve Latino immigrant communities, with its first branch established in Chicago, Illinois. Since then, it has grown to become a regulated entity operating in 25 states with over 70 company-owned branches and authorized agents as of January 2021.
The company's core service is money transfer, offered quickly and safely with Spanish-language support. Beyond remittances, Order Express offers check cashing, money orders, bill payment services, currency exchange, phone top-ups, bus passes, title loans, plane ticket sales, courier services, vehicle services, and Bitcoin ATM kiosks. Their service portfolio reflects a deliberate strategy to meet the comprehensive financial needs of underbanked immigrant communities.
Order Express distinguishes itself through bilingual service (English/Spanish), extended operating hours (9 AM to 7:30 PM on Fridays), high customer satisfaction ratings (4.9 stars on Google), and a loyalty program. The company operates a physical branch network rather than purely digital channels, enabling in-person transactions for customers who prefer face-to-face service. Staff reviews emphasize friendliness and helpfulness.
As a check-cashing and money services company, Order Express fills gaps for unbanked and underbanked populations but does not offer traditional banking products like savings accounts or credit products. Customers should be aware that specific fee structures are not disclosed on the website, and the company's primary positioning is as a money services provider rather than a credit-building or lending institution.
Yes. Order Express - Phoenix Van Buren Check Cashing is a registered company headquartered in 3555 W Van Buren St Suite 107, Phoenix, AZ 85009. They hold a NR rating with the Better Business Bureau.
CreditDoc Diagnosis
Order Express is best suited for unbanked and underbanked populations, particularly Spanish-speaking immigrants, who need reliable check cashing, money transfer, and bill payment services with multilingual support and physical branch accessibility. The main caveat is that fee structures are not transparent on their website, and this is a transaction-focused service provider rather than a credit-building or lending institution.
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