Orders Express Inc logo

Orders Express Inc

2.3/5

Order Express Inc. is a regulated financial services company founded in 1993 offering check cashing, money transfers, money orders, and bill payment across 25 states with 70+ branches.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Orders Express Inc Review

Order Express Inc. was established in 1993 as a proudly Mexican-founded company operating under U.S. laws and regulations. The company was born in Chicago, Illinois, targeting the significant Latino immigrant population and has since expanded to become a regulated entity operating in 25 states with more than 70 company-owned branches and authorized agents as of January 2021. The company's founding mission centered on providing efficient money transfer services with Spanish-language support to underserved immigrant communities.

Order Express offers a comprehensive suite of financial services beyond traditional check cashing. Their service menu includes money transfers, check cashing, money orders, bill payment, currency exchange, plane ticket sales, courier services, Bitcoin ATM kiosks, phone top-up services, bus passes, vehicle-related services (renewals and plates), and insurance services. The company operates a loyalty program for repeat customers and maintains bilingual (English/Spanish) support across all locations.

The company distinguishes itself through its explicit focus on the Latino immigrant market with Spanish-language service capabilities at all branches. Order Express maintains extended operating hours (8 AM to 7 PM weekdays, 8 AM to 5 PM weekends at the Lawrence Ave location) and offers a notably diverse service portfolio compared to traditional check-cashing operations. The company has earned a 4.8-star rating on Google, with customer feedback highlighting fast service and professional staff.

As a check-cashing operation, Order Express serves customers who lack traditional banking relationships or need quick access to funds. However, the company does not appear to offer higher-value financial products like personal loans, credit building tools, or debt management services. Consumers should verify fees and compare exchange rates, as the website does not disclose specific pricing. The company's strength lies in accessibility and service breadth for underbanked populations, not in credit-building or long-term financial planning solutions.

Services & Features

Check cashing
Money transfer
Money orders
Bill payment
Currency exchange
Plane ticket sales
Courier services
Bitcoin ATM kiosks
Phone top-up
Bus passes
Vehicle renewals and plates
Insurance services (car insurance mentioned)

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Operates in 25 states with 70+ company-owned branches and authorized agents, providing broad geographic accessibility
  • Bilingual (Spanish/English) service at all locations, explicitly serving Latino immigrant communities
  • Extended operating hours (8 AM-7 PM weekdays) accommodating working individuals
  • Diverse service portfolio including money transfers, check cashing, money orders, bill payment, and currency exchange
  • 4.8-star Google rating with documented customer feedback praising speed and professionalism
  • Multiple contact channels (phone, online chat, in-person) available at all locations
  • Founded in 1993 with established operational history and regulatory compliance across 25 states

Cons

  • Website does not disclose specific fee schedules, exchange rates, or pricing for any services
  • No credit-building products, credit repair services, or financial education tools offered
  • Limited to check-cashing and money services; does not offer personal loans, lines of credit, or emergency cash advances
  • No online account management, mobile app, or digital-only service options mentioned
  • Company profile on website is minimal; 'About Us' section is incomplete (cuts off mid-sentence)

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is Orders Express Inc legitimate?

Yes. Orders Express Inc is a registered company headquartered in 3924 W 26th St, Chicago, IL 60623. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
3924 W 26th St, Chicago, IL 60623
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Orders Express Inc

CreditDoc Diagnosis

Doctor's Verdict on Orders Express Inc

Order Express is best suited for unbanked or underbanked individuals, particularly Spanish-speaking immigrants, who need accessible check-cashing and money transfer services with extended hours and bilingual support. The primary caveat is that this company does not offer credit products, loans, or credit-building tools—it is purely a transaction-based financial services provider, and customers should obtain specific fee information before using services.

Best For

  • Unbanked and underbanked Latino immigrant populations seeking Spanish-language financial services
  • Individuals needing fast check cashing and money transfer services during extended hours
  • Customers requiring multiple financial services (bill pay, money orders, currency exchange) at one location
  • People sending remittances internationally with Spanish-language support
Updated 2026-04-01

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