Orders Express Inc logo

Orders Express Inc

2.3/5

Order Express Inc. is a money transfer and check-cashing service provider operating 70+ branches across 25 states, specializing in serving Latino immigrants with bilingual financial services.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Orders Express Inc Review

Order Express Inc. was founded in 1993 as a proudly Mexican company operating under U.S. laws and statutes. The company was born in Chicago, Illinois, which had a high concentration of Latino immigrants seeking accessible financial services. Since its establishment, Order Express has grown from a single branch to a regulated multi-state operation with over 70 owned branches and authorized agents as of January 2021, operating in 25 states across the country.

The company's core service is money transfer—allowing customers to send money to loved ones quickly and safely. Beyond money transfers, Order Express offers a comprehensive suite of financial services including check cashing, money orders, bill payment, currency exchange, wire transfers, plane ticket sales, courier services, vehicle-related services (renewals and plates), Bitcoin ATM kiosks, phone top-ups, bus passes, and other miscellaneous services. This diversified service portfolio reflects the company's commitment to meeting the evolving needs of its customer base.

Order Express distinguishes itself through its focus on bilingual service delivery (English/Spanish), extensive geographic reach across multiple states, and a loyalty program for returning customers. The company maintains extended operating hours (8am-7pm weekdays, 8am-5pm weekends at the Chicago location) and operates authorized agent locations in addition to owned branches. The Chicago Lawrence Avenue location maintains a 4.8-star Google rating, suggesting strong customer satisfaction with service quality and staff professionalism.

As a check-cashing and money transfer service rather than a credit or lending provider, Order Express does not offer products to build credit, obtain loans, or repair credit reports. The company is best suited for immigrants and bilingual customers needing reliable money transfer, check-cashing, and ancillary financial services. Customer feedback indicates fast, professional service, though specific fee structures and terms are not detailed on the website content provided.

Services & Features

Money transfers to family and loved ones
Check cashing
Money orders
Wire transfers
Bill payment
Currency exchange
Plane ticket sales
Bitcoin ATM kiosks
Courier services
Vehicle services (renewals and plates)
Phone top-ups
Bus passes

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Extensive multi-state presence with 70+ branches in 25 states as of 2021, providing geographic accessibility
  • Bilingual service delivery (English/Spanish) specifically designed for Latino immigrant communities
  • Comprehensive service portfolio beyond check-cashing including money transfers, currency exchange, and bill payment
  • Extended operating hours (8am-7pm weekdays) accommodating working customers
  • Strong customer satisfaction with 4.8-star Google rating at featured location
  • Mobile chat support available on website for immediate service inquiries
  • Both owned branches and authorized agent network for broader accessibility

Cons

  • No transparent fee structure or pricing information disclosed on website
  • Limited detail on money transfer speed, exchange rates, or transfer limits
  • No online account creation or digital service options mentioned on the website
  • As a non-lending service, cannot help customers with credit building or debt issues
  • No information about regulatory compliance, licensing, or consumer protections provided

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is Orders Express Inc legitimate?

Yes. Orders Express Inc is a registered company headquartered in 3645 E 106th St, Chicago, IL 60617. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
3645 E 106th St, Chicago, IL 60617
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Orders Express Inc

CreditDoc Diagnosis

Doctor's Verdict on Orders Express Inc

Order Express is best for Spanish-speaking immigrants and bilingual customers in served states who need reliable check-cashing, money transfers, and ancillary financial services. The main caveat is that this is a service provider, not a lender—it cannot help with credit building, loans, or debt management, and detailed fee information is not publicly available online.

Best For

  • Spanish-speaking immigrants needing to send money internationally to family
  • Unbanked or underbanked individuals requiring check-cashing and basic financial services
  • Customers in multi-state regions seeking bilingual financial service locations
  • People needing ancillary services like currency exchange, wire transfers, and bill payment in one location
Updated 2026-04-02

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