Order Express Inc. was founded in 1993 as a proudly Mexican company operating under U.S. laws and statutes. The company was born in Chicago, Illinois, which had a high concentration of Latino immigrants seeking accessible financial services. Since its establishment, Order Express has grown from a single branch to a regulated multi-state operation with over 70 owned branches and authorized agents as of January 2021, operating in 25 states across the country.
The company's core service is money transfer—allowing customers to send money to loved ones quickly and safely. Beyond money transfers, Order Express offers a comprehensive suite of financial services including check cashing, money orders, bill payment, currency exchange, wire transfers, plane ticket sales, courier services, vehicle-related services (renewals and plates), Bitcoin ATM kiosks, phone top-ups, bus passes, and other miscellaneous services. This diversified service portfolio reflects the company's commitment to meeting the evolving needs of its customer base.
Order Express distinguishes itself through its focus on bilingual service delivery (English/Spanish), extensive geographic reach across multiple states, and a loyalty program for returning customers. The company maintains extended operating hours (8am-7pm weekdays, 8am-5pm weekends at the Chicago location) and operates authorized agent locations in addition to owned branches. The Chicago Lawrence Avenue location maintains a 4.8-star Google rating, suggesting strong customer satisfaction with service quality and staff professionalism.
As a check-cashing and money transfer service rather than a credit or lending provider, Order Express does not offer products to build credit, obtain loans, or repair credit reports. The company is best suited for immigrants and bilingual customers needing reliable money transfer, check-cashing, and ancillary financial services. Customer feedback indicates fast, professional service, though specific fee structures and terms are not detailed on the website content provided.