Pawn Shop logo

Pawn Shop

3.9/5

Zak's Famous 24 Hour Pawn Shop offers collateral-based loans, auto loans, and payday loans at their Santa Monica Boulevard location in Los Angeles, operating 24/7 with a 4.7-star rating.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Pawn Shop Review

Zak's Famous 24 Hour Pawn Shop is an established pawn shop located at 6767 Santa Monica Blvd in Los Angeles, California. The business operates continuously, providing financial services around the clock to serve customers at any hour. According to their profile, they have built a reputation in the Los Angeles area for pawn and lending services.

The shop offers multiple financial products including auto loans, payday loans, and traditional pawn services. Customers can leverage personal items, jewelry, gold, and silver as collateral for loans. The business also buys precious metals and jewelry directly from customers, providing an alternative to traditional pawn lending. Their service offerings span both secured lending (pawn-based) and unsecured short-term lending (payday loans).

What distinguishes Zak's is their consistently high customer satisfaction ratings and staff quality. Multiple reviews specifically praise individual staff members by name—Rafael, Pedro, and others—for going above and beyond normal service expectations. One reviewer noted that Rafael spent time over a weekend with his own family to ensure customers received needed help. The 4.7-star rating from 535 reviews suggests sustained positive performance, with reviewers highlighting excellent communication, honesty in valuations, and pleasant interactions that contrast with typical pawn shop experiences.

However, potential borrowers should note that pawn shops and payday loans typically carry higher costs than traditional bank financing. While the company receives strong reviews for customer service quality, the fundamental nature of these products—auto loans, payday loans, and pawn services—means interest rates and fees will likely exceed mainstream lending options. The 24/7 operation is convenient but doesn't change the underlying loan economics.

Services & Features

Pawn loans (collateral-based lending secured by personal items)
Auto loans
Payday loans
Gold and precious metal buying
Jewelry buying and sales
Silver buying
24-hour loan access
Same-day lending services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 24/7 operations every day of the week provide access regardless of time or day
  • High customer satisfaction with 4.7-star rating from 535 verified reviews
  • Staff members are individually praised for exceptional customer service and willingness to accommodate clients
  • Honest jewelry and precious metal valuations—customers specifically report getting 'top dollar' for gold and silver
  • Multiple loan products available including auto loans, payday loans, and traditional pawn services
  • Transparent communication that customers describe as making processes 'simple and easy'
  • Established business with demonstrated community trust and repeat customer base

Cons

  • Pawn shop and payday loan products carry higher interest rates and fees compared to traditional bank lending
  • No information provided about specific APR rates, loan terms, or fee structures on their profile
  • Limited details about loan approval process, collateral requirements, or how valuations are determined
  • As a payday lender, may contribute to debt cycles if used for recurring short-term cash needs

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Pawn Shop legitimate?

Yes. Pawn Shop is a registered company headquartered in 1534 S La Cienega Blvd, Los Angeles, CA 90035. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
1534 S La Cienega Blvd, Los Angeles, CA 90035
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Pawn Shop

CreditDoc Diagnosis

Doctor's Verdict on Pawn Shop

Zak's Famous is best for consumers in immediate need of cash who have collateral or qualify for payday/auto loans and value convenient 24/7 access and respectful staff interaction. The main caveat is that these products (paywday loans, auto loans, pawn lending) are significantly more expensive than traditional bank financing; customers should exhaust other options first and understand the full cost before borrowing.

Best For

  • Customers needing immediate cash access outside traditional banking hours who have collateral or items to pawn
  • Individuals seeking to sell gold, silver, or jewelry without waiting for online buyers or auctions
  • Borrowers who have been declined by traditional lenders and need emergency auto or payday loans
Updated 2026-03-21

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