FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the largest international pawn shop chain with over 3,300 retail locations spanning 29 U.S. states, the District of Columbia, the United Kingdom, and Latin America (Mexico, Guatemala, Colombia, and El Salvador). The company employs approximately 22,000 people and is listed on the S&P MidCap 400 Index and Russell 2000 Index, indicating substantial scale and institutional recognition in the financial services sector.
FirstCash primarily serves cash and credit-constrained consumers through its core pawn lending business. Customers can obtain non-recourse pawn loans by pledging personal property as collateral—jewelry, electronics, tools, appliances, sporting goods, and musical instruments are commonly accepted. The company also operates retail sales of merchandise, gold and precious metals buying services, and layaway plans with 10% down payments. Additionally, through its wholly-owned subsidiary AFF, FirstCash provides lease-to-own and retail finance payment solutions across a network of 15,000+ merchant partners nationwide.
FirstCash distinguishes itself through its massive geographic footprint and diversified service model. Unlike regional pawn operators, the company combines traditional pawn lending with consumer goods layaway, precious metals buying, and point-of-sale payment solutions through AFF. This multi-service approach allows the company to capture broader consumer finance needs beyond simple collateral-based loans. The scale of 3,300+ locations provides accessibility and brand recognition comparable to national chains.
The company operates legitimately within the pawn lending sector and maintains transparent disclosure of services. However, pawn loans inherently carry the risk of losing pledged items if customers cannot repay within agreed timeframes. Interest rates and terms are not disclosed on the public website, making cost comparison difficult for consumers. The breadth of geographic coverage and institutional credibility make FirstCash a substantial player, but customers should understand pawn lending involves surrendering physical collateral with no guarantee of recovery.