Queen of Pawns logo

Queen of Pawns

3.9/5

Florida pawnshop chain with 17 locations offering collateral-based pawn loans, outright cash purchases, and pre-owned merchandise sales since 1995.

Editorially reviewed by Harvey Brooks

Contact for Pricing BBB: NR Visit Website

Queen of Pawns Review

Queen of Pawns is a second-generation, family-owned pawnshop chain that has operated in Florida since 1995. Headquartered in West Palm Beach, the company has grown to 17 locations across South, Central, and West Florida — covering Miami, Orlando, Tampa, Kissimmee, Port St. Lucie, Deerfield Beach, and the Fort Lauderdale/Davie corridor. As a licensed pawnbroker under Florida state law, the company operates under regulatory oversight governing loan terms, record-keeping, and consumer protections. It is not affiliated with CDFI, HUD, or NFCC-certified financial services programs.

Queen of Pawns provides three core services: collateral-based pawn loans, outright cash purchases of valuables, and resale of pre-owned merchandise. For pawn loans, customers bring in items — gold and diamond jewelry, Rolex and luxury watches, designer handbags (Louis Vuitton), electronics, Apple products, gaming consoles, musical instruments, power tools, cameras, and Harley-Davidson motorcycles — and receive a short-term loan secured by the item. The item is held until the loan and fees are repaid; no credit check is required, and defaulting carries no credit impact. The company also buys items outright for cash. Pre-owned merchandise is sold in-store and through an online storefront (queenofpawns.com/shop-save) and an active eBay store, giving buyers outside Florida access to their inventory. A free layaway program is available for in-store purchases.

Queen of Pawns distinguishes itself by advertising competitive pawn rates and marketing "best pawn rates since 1995." Staff collectively bring over 50 years of pawnbroking experience, and bilingual service (English and Spanish) is available across locations — a meaningful differentiator in South Florida's diverse markets. With 17 stores spanning the state's most populated corridors, geographic accessibility is a genuine strength for a regional independent chain. The company's customer satisfaction profile is notable: it holds a 5.0/5 Google rating drawn from more than 4,000 reviews, an unusually high figure for a retail and lending operation of this scale.

For Florida residents who need fast cash without a credit check, Queen of Pawns is one of the more established and geographically accessible options in the state. That said, pawn loans are inherently higher-cost than traditional credit — specific interest rates are not published on the website and must be negotiated in person, limiting upfront price transparency. The company is not BBB accredited, and its BBB letter grade was not surfaced in available research. There is no verified money-back guarantee, no mobile app, and no confirmed online portal for managing pawn loans. Services are only available to customers within driving distance of a Florida location, as pawn loans require in-person visits.

Services & Features

Instant cash pawn loans (collateral-based, no credit check)
Outright cash purchase of valuables
Pre-owned merchandise sales in-store
Online shop at queenofpawns.com/shop-save
eBay store for nationwide merchandise buyers
Jewelry repair
Jewelry cleaning
Free layaway on in-store purchases
Gold and diamond jewelry buying and selling
Luxury watch buying and selling (Rolex and others)
Designer handbag buying and selling (Louis Vuitton and others)
Electronics, gaming consoles, tools, and musical instrument buying and selling

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Founded in 1995 — over 30 years of pawnbroking experience in the Florida market
  • 17 locations across South, Central, and West Florida for broad in-state accessibility
  • No credit check and no credit impact when pawning — accessible to unbanked or credit-challenged customers
  • Bilingual staff (English and Spanish) serving Florida's diverse communities
  • 5.0/5 Google rating across 4,000+ reviews — exceptionally strong customer satisfaction for a pawn operation
  • Free layaway program available on in-store purchases
  • Active eBay store and online storefront allow nationwide shoppers to purchase merchandise remotely

Cons

  • Loan rates are not published on the website — customers must visit in person to get a quote
  • Services limited to Florida residents; pawn loans require a physical visit to a store location
  • Not BBB accredited; BBB letter grade unverified
  • No mobile app and no confirmed online portal for loan management
  • Pawn loans are short-term, high-cost credit instruments — not suitable as a long-term borrowing solution

Rating Breakdown

Value
4.8
Effectiveness
3.5
Customer Service
3.7
Transparency
4.0
Ease of Use
3.7

Frequently Asked Questions

Is Queen of Pawns legitimate?

Yes. Queen of Pawns is a registered company headquartered in West Palm Beach, FL, founded in 1995. They hold a NR rating with the Better Business Bureau.

Quick Facts

Founded
1995
Headquarters
West Palm Beach, FL
BBB Rating
NR
BBB Accredited
No
Certifications
Licensed Pawnbroker (Florida)
Starting Price
Contact provider
Setup Fee
None
Free Consultation
No
Money-Back Guarantee
No
Visit Queen of Pawns

CreditDoc Diagnosis

Doctor's Verdict on Queen of Pawns

Queen of Pawns is best suited for Florida residents who need fast, collateral-based cash and have valuables to pledge — particularly those who cannot or prefer not to use traditional credit. The main caveat is cost transparency: pawn loan rates are negotiated in-person and not disclosed upfront, so borrowers should compare terms before committing.

Best For

  • Florida residents needing immediate cash without a credit check or credit application
  • Bargain shoppers seeking quality pre-owned luxury goods, electronics, or jewelry at below-retail prices
  • Spanish-speaking customers who benefit from bilingual staff
  • Individuals looking to sell unwanted valuables — jewelry, electronics, watches, or collectibles — for quick cash
Updated 2026-03-25

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Queen of Pawns logo

Queen of Pawns

Florida pawn shop chain offering collateral-based loans, outright item purchases, retail resale, layaway, and luxury watch authentication across 17+ locations.

4.0/5
Contact BBB: NR

Best for: Florida residents needing fast cash without a credit check and willing to pledge personal valuables as collateral, Owners of luxury watches or high-end jewelry seeking authentication services and knowledgeable appraisal

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