Queen of Pawns was founded on March 28, 1995, opening its first store in Lake Worth, FL on South Military Trail. Now a second-generation, family-owned operation headquartered in West Palm Beach, the company has grown to roughly 17 locations spanning South, Central, and West Florida — including Miami-Dade, Broward, Palm Beach, St. Lucie, Orlando/Kissimmee, and Tampa. As a licensed pawnbroker under Florida state regulations, the business operates within the legal and regulatory framework governing pawn transactions in the state. It is not a credit union, CDFI, or credit repair firm.
Queen of Pawns' core offering is the pawn loan: a short-term, collateral-backed loan requiring no credit check, with a 60-day redemption window under Florida law. The state caps pawn loan interest at 25% per month. Beyond loans, the company buys items outright for cash and resells pre-owned merchandise in-store and through an online portal that ships nationwide. Layaway is available for shoppers who want to pay in installments, with a 10% down payment required. The item universe is broad — gold jewelry (including broken pieces), diamonds, coins, luxury watches, designer accessories, electronics, musical instruments, power tools, sporting goods, vehicles, and more. A particular specialty is luxury watch authentication and appraisal, covering brands like Rolex, Patek Philippe, Cartier, Hublot, Jaeger-LeCoultre, and Bulgari.
What sets Queen of Pawns apart within the pawn industry is its scale, consistency, and investment in security and technology. All pawned items are stored in state-of-the-art vaults under 24/7 video surveillance and are fully insured during the loan period — a meaningful assurance for customers pledging high-value items. The company operates an online store for nationwide pre-owned merchandise sales, an online customer portal for managing pawn transactions and layaway payments, and an active eBay storefront. With over 2,500 Google reviews averaging 5.0 stars, the chain has built a strong reputation for customer satisfaction across a large geographic footprint. Community engagement, including local mural and art collaborations near store locations, reflects the family-owned culture.
For customers who need fast cash without a credit check, Queen of Pawns is a practical option — especially for those with luxury goods or jewelry that mainstream lenders won't recognize as collateral. The main limitation is structural to the pawn model itself: interest rates up to 25% per month are extremely high on an annualized basis, and items not redeemed within 60 days are forfeited. The company is not BBB-accredited, and specific per-item loan rates are not published in advance, meaning customers must negotiate in-store. Those with lower-value items may receive offers that don't reflect retail value. It is a legitimate, well-established business, but it is not a low-cost borrowing solution.