Resource Bank logo

Resource Bank

4.2/5

FDIC-insured community bank headquartered in Louisiana offering personal and business banking, loans, and cash management services across eight branch locations.

Editorially reviewed by Harvey Brooks

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Resource Bank Review

Resource Bank is a traditional community bank operating in Louisiana with eight branch locations spanning Baton Rouge, Bogalusa, Covington, Franklinton, Mandeville, Metairie, New Orleans, and Slidell. The bank positions itself under the tagline "Local Banking. Better Banking," emphasizing personalized service and regional focus.

Resource Bank offers a comprehensive suite of consumer and commercial banking products. On the personal side, they provide checking and savings accounts, personal loans, and MasterCard credit cards, with the ability to open accounts entirely online. For business clients, they offer cash management solutions, remote deposit capture (RPM), lockbox services, wire transfer services, business credit cards, merchant services through Clover payment processing, positive pay fraud prevention, commercial currency services, and payroll/HR solutions through Netchex. They also provide Health Savings Account (HSA) employee benefits for companies offering high-deductible health plans.

Resource Bank distinguishes itself through integrated business solutions and a focus on personalized lending. Their "Customized Loan Options" for both personal and commercial purposes suggest individualized underwriting rather than algorithmic decisions. The bank emphasizes fee-free ATM access through thousands of nationwide locations and offers all-in-one closings for transactions. They are FDIC-insured and backed by the full faith and credit of the U.S. Government, providing standard federal deposit protection.

As a regional community bank, Resource Bank operates within a limited geographic footprint and may not be suitable for customers seeking national branch convenience. The website provides limited information about specific interest rates, fee schedules, or loan terms. Online account opening availability is mentioned but appears to be selective (separate links for new vs. existing clients). For businesses requiring sophisticated treasury management or those outside Louisiana, larger regional or national banks may offer more extensive resources. Many banks offer installment loans with fixed monthly payments, giving borrowers a clear payoff timeline.

Services & Features

Personal checking accounts with online opening
Personal savings accounts with online opening
Personal loans (customized underwriting)
Commercial loans (customized underwriting)
Business cash management platform for cash flow control
Remote deposit capture (RPM) for check scanning
Lockbox payment processing service
Wire transfer services
MasterCard credit cards (personal and business)
Merchant services through Clover payment processing partnership
Positive pay fraud prevention tool
Health Savings Account (HSA) employee benefits
Commercial currency drop-off with armored car processing
Netchex payroll and HR solutions
Fee-free ATM network access

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • FDIC-insured deposits with full federal backing up to standard limits
  • Online account opening for both personal checking and savings accounts
  • Comprehensive business solutions including cash management, lockbox, and wire transfers in a single relationship
  • Remote deposit capture (RPM) service for check scanning from desktop, reducing deposit time
  • Thousands of fee-free ATM locations nationwide despite being a regional bank
  • Integrated merchant services through Clover partnership with POS technology
  • Health Savings Account (HSA) employee benefit offerings for business clients
  • Dual authentication security for business banking access

Cons

  • Limited geographic footprint with only 8 branches in Louisiana, restricting physical access for non-regional customers
  • Website lacks transparency on specific APRs, interest rates, and fee schedules for products
  • No mention of minimum balance requirements, monthly fees, or overdraft fee policies on publicly visible pages
  • Limited information about loan terms, approval rates, or specific loan amount ranges beyond "customized" descriptions
  • No clear indication of whether online banking and account services are available to all customers or restricted by location

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Frequently Asked Questions

Is Resource Bank legitimate?

Yes. Resource Bank is a registered company headquartered in Covington, LA, founded in 1998. They hold a rating with the Better Business Bureau.

How long does Resource Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1998
Headquarters
Covington, LA
BBB Rating
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #34803
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
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CreditDoc Diagnosis

Doctor's Verdict on Resource Bank

Resource Bank is best for small-to-medium businesses and individuals in Louisiana seeking personalized community banking with integrated business solutions. Primary caveat: geographic limitation to eight Louisiana locations may restrict access for non-regional customers, and website lacks transparent pricing and term information needed for rate/fee comparison.

Best For

  • Louisiana-based small to medium businesses seeking personalized cash management and merchant services
  • Individual customers within Resource Bank's service areas wanting online account opening with local branch support
  • Businesses with high-deductible health plans looking to offer HSA employee benefits
  • Commercial clients needing integrated payment processing, deposit capture, and fraud prevention tools
Updated 2026-03-21

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