Security Service Federal Credit Union logo

Security Service Federal Credit Union

4.6/5

Security Service FCU is a San Antonio-based federal credit union founded 1956 with $13B+ in assets. NCUA insured. 70+ branches in TX, CO, UT. BBB A+ accredited. Originally serving military/federal employees.

Editorially reviewed by Harvey Brooks

Free to Use BBB: A+ Free Consultation Visit Website

Security Service Federal Credit Union Review

Security Service Federal Credit Union (SSFCU) is a federally chartered credit union headquartered in San Antonio, Texas, founded in 1956. Originally established to serve military and federal employees, SSFCU has expanded to serve a broader membership base and manages over $13 billion in assets. The credit union operates more than 70 branches across Texas, Colorado, and Utah, with full-service banking including checking and savings accounts, auto loans, personal loans, mortgages, credit cards, and investment services.

As an NCUA-insured federal credit union, SSFCU offers depositor protection up to $250,000 per account and typically provides more competitive loan rates than for-profit banks and online lenders. The credit union structure means earnings are returned to members through better rates and lower fees rather than shareholder profits. SSFCU holds BBB A+ accreditation.

With a 3.5-star Google rating from 1,765 reviews, SSFCU's customer satisfaction is moderate for a large financial institution. Common credit union advantages include lower personal loan APRs, fewer fees, and community-focused service. Membership eligibility may require living in certain areas or affiliation with qualifying organizations.

As a consumer lender, this company competes with both traditional banks and newer fintech personal loan lenders. Borrowers seeking personal loans for bad credit may find more flexible terms through online lenders, while those focused on simplifying payments may benefit from debt consolidation loans with fixed rates. For credit building, secured credit cards and credit builder loans offer structured paths to improvement. Credit monitoring services provide ongoing visibility into credit health, and credit counseling through nonprofit agencies can help consumers create sustainable budgeting plans.

Services & Features

Personal checking and savings accounts
Personal loans and lines of credit
Auto loans and vehicle financing
Home mortgage loans and refinancing
Credit cards with competitive rates
Certificate of deposit (CD) accounts
Mobile banking and online account management
ATM network access
Financial education resources
Military and DOD employee banking services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Federally insured credit union with NCUA backing provides deposit safety up to $250,000
  • Member-owned cooperative structure means profits benefit members through lower rates and fees
  • Multiple branches and ATM network across San Antonio and South Texas region
  • Offers full banking services including checking, savings, loans, mortgages, and credit cards
  • Military-friendly with services for active duty, veterans, and Department of Defense employees

Cons

  • Membership eligibility may be restricted to specific geographic areas or employer groups
  • Branch network limited to San Antonio and surrounding South Texas communities
  • Technology and mobile app capabilities may lag behind large national banks or fintech companies
  • Product selection may be narrower than large commercial banks

Rating Breakdown

Value
5.0
Effectiveness
4.2
Customer Service
5.0
Transparency
4.6
Ease of Use
4.2

Frequently Asked Questions

Is Security Service Federal Credit Union legitimate?

Yes. Security Service Federal Credit Union is a registered company headquartered in San Antonio, TX, founded in 1956. They hold a A+ rating with the Better Business Bureau and are BBB-accredited.

How long does Security Service Federal Credit Union take to show results?

Results vary.

Quick Facts

Founded
1956
Headquarters
San Antonio, TX
Employees
1001-5000
BBB Rating
A+
BBB Accredited
Yes
Certifications
NCUA insured federal credit union BBB A+ accredited Over 70 branches in TX, CO, UT $13B+ in assets Founded 1956 serving military and federal employees
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Security Service Federal Credit Union

CreditDoc Diagnosis

Doctor's Verdict on Security Service Federal Credit Union

SSFCU is a large, well-established credit union with $13B+ in assets, NCUA insurance, and BBB A+ accreditation. Credit union personal loans typically offer APRs of 7-18% — dramatically lower than online subprime lenders. The 3.5 Google rating suggests room for improvement in customer service. Best for consumers eligible for membership who want competitive banking and lending rates.

Best For

  • San Antonio area residents and military personnel seeking credit union banking
  • Consumers wanting NCUA-insured deposits and competitive loan rates
  • Individuals who qualify for credit union membership and want lower-cost personal loans
Updated 2026-04-05

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